Appendix
Problem | Possible Solution |
|
|
• No picture | • Is connection to other components correct? Pages 13 to 17 and 57 |
•Is the correct input selected? 
Pages 13 and 22
•Is "On" selected in "Audio Only"? 
Page 30
•If the PC image is not displayed, check the following:
-When connecting a laptop PC to the TV, check that display output mode of the PC is set to external monitor.
-Check the resolution setting on the PC. Is a
Page 62
• Picture quality of HD programs is | • To enjoy HD images from external equipment, you are required to set up HDMI |
poor. | connection or component connection. |
| • If the program content is not of HD quality, HD images cannot be displayed. Check |
| that the program you are viewing provides HD images. |
| • The HD cable/satellite |
| via cable/satellite. |
| • The cable/satellite broadcast may not support a signal resolution of 1080p. |
|
|
• The TV sometimes makes a | • This is not a malfunction. This happens when the cabinet slightly expands and contracts |
cracking sound. | according to change in temperature. This does not affect the TV's performance. |
|
|
• The original home page cannot | • Is the ETHERNET cable connected correctly? Page 65 |
be displayed. | • Check the settings of "Internet Setup". Pages 67 to 68 |
•Some Internet functions used on a • The TV has only limited functions compared with regular PC browsers. 
Page 70 PC are not available from the TV.
Troubleshooting - 3D Images
Problem | Possible Solution |
|
|
• 3D images are not displayed. | • Is "3D Auto Change" set to "No"? Press 3D to switch to 3D mode. Page 44 |
•If "3D Auto Change" is set to "Yes" but no 3D images are displayed, check the display format of the content being viewed. Some 3D image signals may not be recognized as 3D
images automatically. Press 3D to select the appropriate display format for the 3D image.
Pages 42 to 43
•Is the power of the 3D Glasses turned on?
•Are the 3D Glasses set to 2D mode?
•Is there an obstacle between the 3D Glasses and the TV, or is something covering the infrared receiver on the 3D Glasses? The 3D Glasses operate by receiving a signal from the TV. Do not place anything between the 3D infrared emitter on the TV and the infrared receiver on the 3D Glasses. 
Page 11
For further details, refer to the operation manual of your 3D Glasses.
Troubleshooting - Error Message
The example of an error message | Error code | Possible Solution | |
displayed on a screen | |||
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| ||
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|
| |
• Failed to receive broadcast. | E202 | • Check the antenna cable. Check that the antenna is correctly setup. | |
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|
| |
• No broadcast now. | E203 | • Check the broadcast time in the program guide. | |
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| |
• An incompatible audio signal has | — | • This message is displayed when an audio format other than PCM | |
been received. Change the output |
| is input. (Dolby Digital and DTS audio formats are not supported.) | |
device audio settings to PCM. |
| - Set the audio output format of connected external HDMI | |
|
| equipment to PCM. | |
|
| - Refer to the operation manual of the external equipment for | |
|
| setting details. | |
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|
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