Sharp R519 Power up, E-safetyadvice, So, how can you protect your child online?, Content lock

Section 2: **IMPORTANT NOTES TO READ BEFORE USING COMPUTER**

Power up

When setting up your laptop, we strongly advise you plug your laptop in rather than relying on battery power. If you do not do this and your battery power runs out you may have to re-do some of your set-up.

Due to the nature of the e-safety software installed on your system, and in order to protect you from unacceptable content, you will experience a delay when starting your machine and then connecting to the internet, after start up, as communication takes place between your new computer and the internet. During this period, you will not be able to access any websites until the communication has ended. Please be patient with this process – it is not a technical fault, and cannot be rectified by our helpdesk support team.

2.1 E-safety advice

The internet is such an important part of children’s lives these days. It opens up so many educational and social opportunities, giving them access to, quite literally, a world of information and experiences.

Whether on a computer at school, a laptop at home, a games console or mobile phone, children and young people are increasingly accessing the internet whenever they can and wherever they are.

As you would protect your child in the real world, you will want to make sure that they are safe whatever they are doing. Like learning to cross the road, online safety skills are skills for life. If your child understands the risks and can make sensible and informed choices online, they can get the most from the internet and stay safe whilst doing so – particularly from those people who might seek them out to harm them.

So, how can you protect your child online?

We have setup this computer to give protection to your child’s internet browsing using Net Intelligence – allowing you to manage what your child can do on the computer. You can dictate which websites your child can visit and when.

The tools we have provided aren’t entirely foolproof however, and it still requires that you get involved with your child to ensure that they remain safe.

We recommend that you have a look at a website such as: www.thinkuknow.co.uk which gives good advice on general internet safety as well providing further information and guides to support your family.

2.2 Content lock

As part of your connectivity package, T-Mobile have developed a content lock system to help prevent under 18s from accessing unmoderated and 18-rated material. T-Mobile content lock is installed on your T-Mobile Mobile Broadband USB stick – so should an under 18 use T-Mobile connectivity in another computer, filtering will still be provided.

This service is provided free of charge, in addition to the NetIntelligence software, which is installed on the computer you have purchased from XMA. This gives you total protection in all eventualities however should you choose to, content lock can be removed.

What material does it block?

Content lock prevents access to 18-rated material and unmoderated content from the internet and T-Zones as well as third party short codes.

18-rated material means content involving gambling, dating, visual material of a sexual nature, adult only content.

Content lock also prevents access to unmoderated content which means social networking sites, user generated content, chat rooms

How to remove content lock

If you’re over 18, you can remove content lock in 2 minutes – T-Mobile just need your credit card details or name and address so they can verify your age (it won’t cost you anything).

You can confirm your age by:

•Trying to access a blocked site and entering your details when asked. or

•Visiting a T-Mobile store to have content lock removed. You must have one of the following to prove your age:

-PASS card

-Driving license

-Passport

4 www.xma4ha.co.uk XMA technical helpline: 0844 335 2234 5