b
troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service
professional.
When you turn on your phone, the follow ing messages
may appear:
Message Try this to solve the problem :
Insert SIMEnsure that the SIM card is installed
correctly.
Phone lock
When the phone lock feature is enabled,
you must enter the passw o rd you set for
the phone.
Enter PIN
When using the phone for the first time
or when the PIN requirem ent is enabled,
you must enter the PIN su p p lied with
the SIM card. You can disable this
feature by using the PIN lock menu.
Enter PUK
Your SIM card is blocked, usually as a
result of entering your PIN incorrectly
several times. You must enter the PUK
supplied by your service provider.
Message Try this to solve the problem :