Sharp Before you call for service

Before you call for service

Please check the following before calling for service. It may save you time and expense.

	Problem		Possible cause	Solution
1	Part or all of Warming	•	Power cord of Warming Drawer is not	• Make sure the power cord is tightly connected
	Drawer does not operate.		completely connected to the electrical	to the outlet.
		•	outlet.	• Check house lights to be sure. Call your local
			Power outage.	electric company for service.
		• Fuse blown/circuit breaker tripped.		• Replace the fuse or reset the circuit breaker.
2	Food in Warming Drawer is	•	No power to the appliance.	• See SOLUTION for PROBLEM 1.
	not heated.	•	Drawer controls improperly set.	• Check if the controls have been properly
				set.
3	Warming Drawer light does	•	Light bulb is loose or burned out.	• Call for service.
	not work.
4	Touch controls will not	•	Power cord of Warming Drawer is not	• Make sure the power cord is tightly connected
	operate.		completely connected to the electrical	to the outlet.
		•	outlet.	• Check house lights to be sure. Call your local
			Power outage.	electric company for service.
		• Fuse blown/circuit breaker tripped.		• Replace the fuse or reset the circuit breaker.
5	Power light off.	•	Power failure.	• If the Warming Drawer was in use, you must
				reset the heating function.

6Drawer does not slide smoothly or drags.

•Ball bearings are out of alignment.

•Drawer over-loaded or load unbalanced.

•Drawer not replaced properly after removal.

•Fully extend the drawer and push it all the way in. See the Care and Cleaning section.

•Reduce weight to less than 50 pounds. Redistribute drawer contents.

•Remove drawer and replace again.

7 Excessive condensation.	•	Liquid in Warming Drawer.
	•	Uncovered foods.
	• Temperature setting too high.
	•	Incorrect Humidity setting.

•Remove liquid.

•Cover food with lid or aluminum foil. Do not use aluminum foil to line any part of the Warming Drawer.

•Reduce temperature setting.

•Set the Variable Humidity Control to the open vent setting to allow venting.

8	No heat in the proof setting.	•	Room temperature may prevent the thermostat	•	Press TEMP to select LOW and then select
			from tripping on.		PROOF.
9	Food dries out.	•	Moisture escaping.	•	Cover food with lid or aluminum foil. Do
					not use aluminum foil to line any part of
					the Warming Drawer.

• Set the Variable Humidity Control to the closed vent settings to prevent venting.

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