Retrieving Your Messages
When you have a new message waiting, you will hear an interrupted dial tone when you pick up the receiver, or your phone’s
To access your voicemail from home:
> Press * 9 8 .
>If you have set up the skip PIN feature, you will not be prompted for your password. (See page 5 for instructions on how to set up this feature.) If this feature is not enabled, please enter your PIN when prompted.
Note – if you enter an incorrect password, you will be asked for your mailbox number (your
To access your voicemail while you are away from home:
> Dial your phone number and press * when your personal greeting begins.
>Enter your password.
>Note: If you enter an incorrect password, you will be asked for your mailbox number (your
>Follow the prompts to check for new or saved messages.
To access your voicemail without calling your home phone:
>Dial the Voicemail Access Number (see Appendix A) for the city where your phone service is located.
>Enter your mailbox number (your
>Enter your password.
>Follow the prompts to check for new or saved messages.
How to review messages
This system will describe the message (new, saved, when it was received, etc.), and will then play the message. If you have expired messages (messages older than seven days), the system will prompt you with the following menu to review or delete these before proceeding to your new messages:
0Help.
1 Review expired messages.
2Delete all expired messages.
After you have entered the system, use the following options while listening to your new or saved messages:
> | Press | 1 | to hear new, unheard messages first; or |
> | Press | 3 | to review other messages. |
If listening to other messages, press:
1 To listen to your archived messages.
2To listen to messages deleted during your current session.
3To listen to messages you have composed for future delivery.
