Shaw digital Phone manual To use 3-Way Calling, Way Calling tips, To use Call Return

3-Way Calling

3-Way Calling lets you talk with two other people in one call.

To use 3-Way Calling:

>Phone the first person and tell them you’re going to bring another participant in.

>Press the receiver-disconnect (or link or flash) button to place them on hold.

>When you hear the dial tone, call the next participant.

>When the second participant answers, press the receiver-disconnect button again (or link or flash). All three people will be connected in one call.

3-Way Calling tips:

>If you are unable to reach the second participant, press the receiver disconnect button (or link or flash) twice to connect back with the first person you called.

> If you reach a participant’s voicemail, press * three times to disconnect.

>As long as you remain on the line, either one of the other participants can hang up and you can continue to talk to the remaining person.

>During a 3-Way Call, Call Waiting will not work. The caller will be routed to Voicemail if you subscribe to Voicemail Services, or they will receive a busy signal.

>All extension phones must be hung up in order to use 3-Way Calling.

Call Return

With Call Return, you can dial the last number that called you whether you answered the call or not. Call Return works with direct-dialed calls from most areas.

To use Call Return:

> Dial * 6 9 to hear a recording of the phone number of the last incoming call.

>Call Return will not work when the call is from a private number, a blocked number, or 1-800 or 1-900 numbers. In some cases, Call Return will not work outside of your local calling area.

Call Return cannot return a call to a number that has Call Forward activated. You will receive a message that Call Return does not follow Call Forward.

Calls cannot be returned when calls are placed from:

>Phones using Call Display Blocking features – you will hear a voice message saying that the call was marked “private.”

>Some pay phones, business lines, cell phones and long- distance connections.

>The operator.