120 | Questions & Answers |
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Problem |
| Possible causes | Possible solution | ||
SIM error. |
| SIM card not correctly inserted. | Check that the SIM card is correctly inserted |
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| Dirty SIM card contacts. | Clean SIM card with a dry cloth. | ||
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| SIM card with wrong voltage. | Use 3V SIM cards only. | ||
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| SIM card damaged | Carry out a visual check. Change SIM card at ser- | ||
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| (e.g. broken). | vice provider. | ||
No network |
| Signal weak. | Move higher, to a window or an open space. |
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connection. |
| Outside GSM range. | Check service provider's coverage area. | ||
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| Invalid SIM card. | Notify your service provider. | ||
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| New network not authorized. | Try manual selection or select a different network | ||
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| Network call restriction is set. | Check network restrictions (page 92). | ||
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| Network overloaded. | Try again later. | ||
Phone loses |
| Signal too weak. | Reconnection to another service provider is auto- |
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network. |
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| matic (page 93). Switching phone off and on again | ||
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| can speed this up. | ||
Calls not possible. | Second line set. | Set first line \(page 94). |
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| New SIM card inserted. | Check for new restrictions. | ||
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| Charge limit reached. | Reset limit with PIN 2 (page 38). | ||
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| Credit used up. | Load credit. | ||
Certain uses of | Call restrictions are in place. | Restrictions can be set by service provider. |
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phone not possible. |
| Check restrictions (page 92). | |||
Impossible to make | Phonebook/Addressbook is full. | Delete entries in Phonebook /Addressbook (see |
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entries in Phone- |
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book/Addressbook. |
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Voice messaging not | Call forwarding to mailbox not | Set call forwarding to mailbox (page 68). |
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functioning. |
| set. |
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ãflashes to indi- | SMS memory is full. | Delete (see Standard features, page 14) or file |
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cate an SMS. |
| SMS (page 46). | |||
äflashes to indi- | MMS memory full. | Delete MMS (see Standard features, page 14). |
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cate an MMS. |
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åflashes to indi- | Phone memory full. | Delete messages, pictures, videos, games or appli- |
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cate an MMS. |
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Feature cannot be | Not supported by service provid- | Contact your service provider. |
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set. |
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Capacity problems | Phone memory full. | Delete files in the relevant areas. You can use the |
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with, for example, |
| memory assistant to delete specific files (page 85). | |||
Games & More, ring- |
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tones, pictures, vid- |
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eos, SMS archive. |
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