Make a call – Comfort Functions
Step by Step
Line
n and Call pickup
or Call pickup
Call pickup
Disconnect/Clear
n
n
Make a call – Comfort Functions
Taking a call
Taking a call on a line key
Precondition: There is a line key with its own number on your telephone.
The telephone rings. The line key lamp flashes rapidly.
Lift the handset.
Press the key. The lamp lights up.
Taking a call for a colleague
If a member of a team does not answer a call within 15 seconds (depending on the system), the other mem- bers of the team hear an alerting tone.
Telephone in the idle state:
Lift the handset and press the flashing key. You have picked up the call.
Press the flashing key only.
You are in the open listening mode.
During a call:
Press the flashing key.
The first party is placed on hold while you are connect- ed to the second party.
Terminate the second call – return to the first call:
Press the key.
Taking a call in a hunt group
Precondition: A hunt group has been configured in the team. You - and all the members of the team - can be- accessed by way of a hunt group number.
Your telephone rings.
Lift the handset.
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