Frequently Asked Questions
Q:How many FastForward devices can I have with each wireless phone?
A:Up to three devices can be supported for each wireless phone.
Q:Will my wireless phone ring when placed in FastForward?
A:When your handset is placed on the device and the Forward indicator is on, the handset will not ring. All incoming wireless calls will now ring the forwarded number you’ve indicated. Also, if you remove your handset without pressing the Cancel button, your wireless phone will not ring. Until the Cancel button is pressed with the wireless phone inserted into the device cradle, all wireless calls are still forwarded.
Q:Will the distinctive ring calling feature work with FastForward?
A:Yes. In order for the distinctive ring feature to work properly, the distinctive ring number must be programmed into your phone book as the phone number you would like to forward to. Distinctive ring service is an optional feature typically offered by local phone companies for a monthly fee. Contact your local phone company for information, pricing, and availability.
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Q:How do I cancel call forwarding from my FastForward device?
A:To cancel call forwarding with the wireless phone inserted into the device, press the Cancel button, wait for the Forward indicator to extinguish and then remove the phone from the device. (Pressing the Cancel button after the wireless phone has been removed will not deactivate call forwarding. The Cancel button must be pressed before removing the phone.)
Q:Can I forward my calls to a
A:No, wireless calls may only be forwarded to local landline numbers.
Q:Can I use any wireless phone in conjunction with FastForward?
A:No, only select Cingular Wireless phones can be used. See inside front cover of manual for compatible handsets.
Q:Can I send/receive a text message when my handset is in the FastForward device?
A:Yes. You can send or receive text messages on your wireless phone when it is in the device. Standard text messaging charges will apply.
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