Question | Possible causes | Possible solution |
No entries possible in Phone- Phonebook is full. | Delete entries in Phonebook. | |
book. |
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Voice mail does not work | Call divert to the mailbox not set. | Set call divert to the mailbox (p. 14). |
SMS (text message) T | SMS memory full. | Delete messages (SMS) to make room. |
flashes. |
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Function cannot be set. | Not supported by service provider | Contact your service provider. |
| or registration required. |
|
Memory problems with ring- | Phone memory full. | Delete files where necessary. |
tones, pictures, SMS. |
|
|
No WAP access, no down- | Profile not activated, profile set- | Activate WAP profile (p. 18), check settings. |
load possible. | tings wrong/incomplete. | If necessary consult your service provider. |
Message cannot be sent. | Some service providers do not | Check with your service provider. |
| support this service. |
|
| Phone number of the service cen- | Set service centre (p. 17). |
| tre is not set or is wrong. |
|
| SIM card contract does not sup- | Contact your service provider. |
| port this service. |
|
| Service centre overloaded. | Repeat message. |
| Recipient does not have a com- | Check. |
| patible phone. |
|
EMS pictures and sounds not | The destination phone does not |
|
displayed at destination phone. support the EMS standard. |
| |
No Internet access possible. | Wrong WAP profile set or settings | Check settings, if necessary consult your |
| wrong, incomplete. | service provider. |
PIN error / PIN2 error. | Three wrong entries. | Enter the PUK (MASTER PIN) provided |
|
| with the SIM card according to the in- |
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| structions. If the PUK (MASTER PIN) has |
|
| been lost, contact your service provider. |
Phone code error. | Three wrong entries. | Contact Siemens Service (p. 27). |
Service provider code error. | No authorisation for this service. | Contact your service provider. |
Too few/too many menu en- | Functions may have been added | Check with your service provider. |
tries. | or removed by your service pro- |
|
| vider via the SIM card. |
|
Charge counter does not work. Charge pulse not transmitted. | Contact your service provider. | |
Damage |
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|
Severe shock. | Remove battery and SIM and insert them again. Do not dismantle phone! | |
Phone became wet. | Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. | |
| Dry connector contacts thoroughly. Set phone to vertical position in air flow. | |
Do not dismantle phone!
Reset settings to the factory default (p. 23): * # 9 9 9 9 # A