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| Questions & Answers | 121 | |
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Problem | Possible causes | Possible solution |
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Text message can- | Service provider does not sup- | Contact your service provider. |
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not be sent. | port this service. |
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| Phone number for service | Set service centre (p. 49). |
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| centre not set or incorrectly set. |
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| SIM card contract does not sup- | Contact your service provider. |
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| port this service. |
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| Service centre too busy. | Repeat message. |
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| Recipient does not have a com- | Check. |
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| patible phone. |
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EMS pictures & | Destination phone does not sup- |
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sounds are not dis- | port the EMS standard. |
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played on the desti- |
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nation phone. |
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No Internet access | Incorrect Browser profile set, or | Check Browser settings (p. 70); contact your serv- |
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possible. | wrong or incomplete settings. | ice provider if necessary. |
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PIN error/ | Three wrong entries. | Enter the PUK (MASTER PIN) supplied with the |
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PIN2 error. |
| SIM card according to the instructions. If the PUK | ||
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| (MASTER PIN) has been lost, contact your service | ||
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| provider. |
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Phone code error. | Three wrong entries. | Contact Siemens Service (p. 122). |
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Service provider | No authorisation for this service. Contact your service provider. |
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code error. |
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Missing/too many | Functions may have been | Check with your service provider. |
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menu entries | added or deleted by the service |
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| provider via the SIM card. |
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Charge meter does | Charge pulse is not being trans- | Contact your service provider. |
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not work | mitted. |
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Damage |
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Severe shock | Remove battery and SIM and |
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Phone became wet. | Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. |
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| Dry connector contacts thoroughly. Stand mobile upright in an air current. Do not dis- | |||
| mantle the phone! |
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Reset settings to the factory default, p. 83: * # 9 9 9 9 # A