116

Questions & Answers

 

 

 

 

 

 

 

 

 

Problem

 

Possible causes

Possible solution

No network connec-

Weak signal.

Move higher, to a window or an open space.

 

 

tion.

 

Outside GSM range.

Check service provider's coverage area.

 

 

Invalid SIM card.

Complain to the service provider.

 

 

New network not authorised.

Try manual selection or select a different network

 

 

 

(p. 92).

 

 

Network call barring is set.

Check network barrings (p. 91).

 

 

Network overloaded.

Try again later.

Phone loses net-

Signal too weak.

Reconnection to another service provider is auto-

 

 

work.

 

 

matic (p. 92). Switching phone off and on again can

 

 

 

speed this up.

Calls not possible.

Second line set.

Set first line \(p. 93).

 

 

 

 

New SIM card inserted.

Check for new barrings.

 

 

Charge limit reached.

Reset limit with PIN 2 (p. 39).

 

 

Credit used up.

Load credit.

Certain uses of

Call restrictions are in place.

Barrings can be set by service provider.

 

 

phone not possible.

 

Check barrings (p. 91).

Impossible to make

Phonebook/Addressbook is full.

Delete entries in Phonebook /Addressbook (p. 15).

 

entries in Phone-

 

 

 

 

book/Addressbook.

 

 

 

 

Voice message not

Call divert to mailbox not set.

Set call divert to mailbox (p. 60).

 

functioning.

 

 

 

 

 

ãflashes to indi-

SMS memory is full.

Delete or file SMS (p. 15).

 

cate an SMS.

 

 

 

 

äflashes to indi-

MMS memory full.

Delete MMS (p. 15).

 

cate an MMS.

 

 

 

 

åflashes to indi-

Phone memory full.

Delete messages, pictures, videos, games or appli-

 

cate an MMS.

 

cations.

Function cannot be

Not supported by service pro-

Contact your service provider.

 

set.

 

vider or registration required.

 

 

 

Capacity problems Phone memory full. with, for example,

Games & More, ring- tones, pictures, vid- eos, SMS archive.

Delete files in the relevant areas. You can use the memory assistant to delete specific files (p. 84).

No WAP access,

Profile not activated, profile set-

downloading not

tings wrong/incomplete.

possible.

 

Activate or set WAP profile (p. 71). If necessary ask your service provider.