116 | Questions & Answers |
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Problem |
| Possible causes | Possible solution | ||
No network connec- | Weak signal. | Move higher, to a window or an open space. |
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tion. |
| Outside GSM range. | Check service provider's coverage area. | ||
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| Invalid SIM card. | Complain to the service provider. | ||
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| New network not authorised. | Try manual selection or select a different network | ||
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| Network call barring is set. | Check network barrings (p. 91). | ||
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| Network overloaded. | Try again later. | ||
Phone loses net- | Signal too weak. | Reconnection to another service provider is auto- |
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work. |
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| matic (p. 92). Switching phone off and on again can | ||
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| speed this up. | ||
Calls not possible. | Second line set. | Set first line \(p. 93). |
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| New SIM card inserted. | Check for new barrings. | ||
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| Charge limit reached. | Reset limit with PIN 2 (p. 39). | ||
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| Credit used up. | Load credit. | ||
Certain uses of | Call restrictions are in place. | Barrings can be set by service provider. |
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phone not possible. |
| Check barrings (p. 91). | |||
Impossible to make | Phonebook/Addressbook is full. | Delete entries in Phonebook /Addressbook (p. 15). |
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entries in Phone- |
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book/Addressbook. |
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Voice message not | Call divert to mailbox not set. | Set call divert to mailbox (p. 60). |
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functioning. |
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ãflashes to indi- | SMS memory is full. | Delete or file SMS (p. 15). |
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cate an SMS. |
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äflashes to indi- | MMS memory full. | Delete MMS (p. 15). |
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cate an MMS. |
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åflashes to indi- | Phone memory full. | Delete messages, pictures, videos, games or appli- |
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cate an MMS. |
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Function cannot be | Not supported by service pro- | Contact your service provider. |
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set. |
| vider or registration required. |
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Capacity problems Phone memory full. with, for example,
Games & More, ring- tones, pictures, vid- eos, SMS archive.
Delete files in the relevant areas. You can use the memory assistant to delete specific files (p. 84).
No WAP access, | Profile not activated, profile set- |
downloading not | tings wrong/incomplete. |
possible. |
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Activate or set WAP profile (p. 71). If necessary ask your service provider.