126 Questions & Answers
Problem | Possible causes | Possible solution |
No network | Weak signal. | Move higher, to a window or an open space. |
connection. | Outside GSM range. | Check service provider's coverage area. |
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| Invalid SIM card. | Complain to the service provider. |
| New network not authorised. | Try manual selection or select a different |
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| network (page 95). |
| Network call barring is set. | Check network barrings (page 94). |
| Network overloaded. | Try again later. |
Phone loses network. | Signal too weak. | Reconnection to another service provider is |
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| automatic (page 95). Switching phone off and |
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| on again can speed this up. |
Calls not possible. | Second line set. | Set first line \(page 96). |
| New SIM card inserted. | Check for new barrings. |
| Charge limit reached. | Reset limit with PIN2 (page 39). |
| Credit used up. | Load credit. |
Some calls not possi- | Call restrictions are in place. | Barrings can be set by service provider. |
ble. |
| Check barrings (page 94). |
Impossible to make | Phonebook/Addressbook is full. | Delete entries in the Addressbook/Phonebook |
entries in Phonebook/ |
| (see standard functions, page 15). |
Addressbook. |
|
|
Voice message not | Call divert to mailbox not set. | Set call divert to mailbox (page 61). |
functioning. |
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ãflashes to indicate | SMS memory full. | Delete SMS messages (see standard functions, |
an SMS. |
| |
äflashes to indicate | MMS memory full. | Delete MMS messages (see standard functions, |
an MMS. |
| |
åflashes to indicate | Phone memory full. | Delete messages, pictures, videos, games or |
an MMS. |
| applications. |
Function cannot be | Not supported by service provid- | Contact your service provider. |
set. | er or registration required. |
|
Capacity problems | Phone memory full. |
with, for example, |
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Games & More, ring- |
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tones, pictures, vide- |
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os, SMS archive. |
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Delete files in the relevant areas. You can use the memory assistant to delete specific files (page 84).
No Internet access; | Profile not activated, profile | Activate or set browser profile (page 71). |
downloading not | settings wrong/incomplete. | If necessary ask your service provider. |
possible. |
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