EasyFire™ Pellet Heater
Warranty Replacement Program
EASYFIRE LIMITED LIFE TIME, THREE, ONE YEAR WARRANTY
Sierra Products, Inc.(SPI) warrants to the original consumer that this stove will be free of defective materials and workmanship for a period as listed below from the date of purchase. This warranty does not extend to any parts damaged through abuse, accident, or neglect or warpage due to overfiring; nor does it apply if the stove has been repaired or modified without SPI’s written authorization. If the stove proves to be defective in material or workmanship within the warranty period, SPI will, at no charge, repair or replace (at its option) any defective parts, if the purchaser ships the parts or the stove, freight prepaid, to SPI or the nearest authorized service center. SPI may require the consumer to supply reasonable proof of the stoves purchase date.
WARRANTY SCHEDULE: | OUTER BODY - LIMITED LIFETIME, FIREBOX COMPONENTS - THREE YEARS, |
| ELECTRIC COMPONENTS - ONE YEAR. |
This warranty is in lieu of any other express warranty. Any implied warranties, including but not limited to any implied warranty of merchantability or fitness for a particular purpose shall not extend beyond one year from the date of purchase.
The purchaser's sale and exclusive remedy shall be for the repair or replacement of defective parts, as provided for in this warranty. No other remedy (including but not limited to incidental or consequential damages for lost profits, lost sales, injury to person or property, or other incidental or consequential loss) shall be available to the purchaser.
Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
SPI’s warranty obligation and the purchaser's rights under it can be altered only by a subsequent written agreement between SPI and the purchaser.
The remedies provided in this warranty are void unless the attached warranty registration card is received by SPI within 30 days from the date of purchase.
If you have a warranty claim or questions about the performance of your stove, you are requested to contact your dealer. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
W ARRANTY W ORK:
All warranty work must be authorized by the factory in advance of the repair and an authorization num ber assigned. A warranty claim form must be com pleted and signed by both the repair person and the custom er. All claim s must be submitted to your distributor, if you are buying products through a distributor. In the event a unit has to be replaced, the warranty claim form must be affixed to the unit with a description of the defect. Only the factory can authorize a heater return!
Any replacement parts required may be obtained from Sierra Products and will require a Purchase Order. Parts will be invoiced to the dealer account and credit will be issue upon return to Sierra. All returned parts must be accom panied by a warranty claim form . If you have a warranty claim for installing the part, use the sam e claim form and authorization num ber.
Please note... No credit will be issued until a warranty form with an authorization number is received along with the
defective part.
AUTHORIZED W ARRANTY PAYMENT:
Sierra Products will credit the distributor/dealer account the sum of sixty five dollars ($65.00) per occurrence and forty cents ($.40) per mile, maxim um one hundred miles round trip.
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