Making a Connected Equipment Guarantee Claim.
To make a Warranty claim for damage to Connected Equipment under the Connected Equipment Guarantee, you must do the following:
1.Complete and return the SIIG Warranty card or provide reasonable proof of purchase, for example, a sales receipt that establishes you as the original
2.Go to www.siig.com, click Support, then RMA to submit a request to SIIG RMA within ten (10) days of the event for which you want to make a claim.3. When you contact SIIG, identify the Product, the Purchase Date, and the item(s) of Connected Equipment.
Have information on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and the name of the power utility supplier for the location of the Connected Equipment and Request a Claim Number.
4.Pack and ship the Product to SIIG and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected Equipment, and all claim forms that SIIG provides to you. Show the Claim Number on the shipping label or include it with the product. Initial Customer shall prepay all shipping costs, must pay the cost of therepairestimate,andisresponsibleforpackaging and shipment.
5.Permit SIIG or its agents to make an onsite inspection of the Product, Connected Equipment, and electrical system at your location.
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