Manuals / SIIG / Computer Equipment / Network Card

SIIG B5350 manual Technical support, Help resources, Returning merchandise for service

Models: B5350

1 70
Download 70 pages 57.38 Kb
Page 69
Image 69

Technical support

If a problem arises with this system, you should consult your dealer first for help. The system is likely to have been config- ured by your dealer, making him the most appropriate choice when seeking technical advice. Your dealer may also be close enough to visit with the hardware for servicing or test- ing.

Help resources:

1.See the TYAN website for FAQs, bulletins, driver updates and other information: http://www.tyan.com

2.Only contact TYAN after first speaking with your dealer

3.Check the TYAN user group: alt.comp.periphs.mainboard.TYAN

Returning merchandise for service

If any problems occur during the product’s warranty period, consult your system vendor or distributor before contacting TYAN. The warranty covers normal customer use of the product. The warranty does not cover damages sustained during shipping or failure due to alteration, misuse, abuse, or improper maintenance of the unit.

Note: A receipt or copy of your invoice, marked with the date of purchase, is required before any warranty service can be provided. You may obtain service by calling the manu- facturer for a Return Merchandise Authoriza- tion (RMA) number. The RMA number should be displayed prominently on the out- side of the shipping carton, and the package should be mailed prepaid. TYAN will pay to have the product shipped back to you.

Transport GX21 (B5350) User’s Manual.

Appendix

63

Page 68 Page 70
Page 69
Image 69
SIIG B5350 manual Technical support, Help resources, Returning merchandise for service
Page 68 Page 70

B5350 specifications

The SIIG B5350 is a robust and highly versatile USB 3.0 PCIe Adapter that is designed to enhance connectivity options for desktop and laptop users. Catering to the ever-growing demand for high-speed data transfer, the B5350 provides significant advancements in performance, allowing for rapid connection to peripheral devices while ensuring an efficient and seamless user experience.

One of the main features of the SIIG B5350 is its dual USB 3.0 ports, which provide transfer speeds of up to 5 Gbps. This speed allows users to transfer large files in no time, making it ideal for tasks that involve extensive data, such as video editing or gaming. The backward compatibility with USB 2.0 and USB 1.1 ensures that older devices can still be used without compatibility issues.

The B5350 is built on a PCI Express architecture that allows for improved bandwidth and low latency communication between the host and connected devices. By utilizing one of the PCIe slots in your system, it maintains a stable and high-speed connection that is significantly superior to traditional USB hubs. Additionally, installation is straightforward; the card arrives with user-friendly instructions, making it accessible even for those with limited technical expertise.

Equipped with comprehensive safety features, the SIIG B5350 includes over-current protection and ESD (Electrostatic Discharge) protection, safeguarding both the PC and connected devices. This is especially crucial for users who frequently connect and disconnect devices.

With its compact design, the SIIG B5350 easily fits into most desktops without obstructing airflow or access to other components. The adapter also features built-in support for legacy operating systems, ensuring compatibility with various Windows versions, further broadening its usability.

Moreover, the B5350 is an excellent choice for gaming enthusiasts who need to connect multiple peripherals simultaneously, such as game controllers, external storage, and VR devices. With its efficient performance, it reduces latency and enhances the overall gaming experience.

In summary, the SIIG B5350 USB 3.0 PCIe Adapter is a powerful connectivity solution that combines speed, safety, and ease of use. Whether for professional tasks or leisure activities, it promises to elevate user productivity and enjoyment, making it an essential addition to any tech-savvy setup.