Troubleshooting
This section lists several common problems and suggested solutions. If, after trying the suggested solutions listed here, you are still unable to resolve the problem you’re having with your
Problem | Cause and Suggested Solution |
Display Control Unit does not | Blown fuse, or the power cable is not properly connected. Check for |
turn on | a bad fuse and check power cable connection. |
|
|
Display Control Unit displays | The satellite antenna is not connected to the |
“ANTENNA NOT DETECTED” | satellite antenna connection to the Tuner. |
|
|
Audio static or loss of clarity | FM frequency contains static. Locate a quiet FM frequency on your |
| vehicle radio and set the |
| The vehicle antenna is not connected to radio. Check vehicle |
| antenna cable to be sure it is connected. |
|
|
Display Control Unit displays | Check for obstacles over or around satellite antenna. Change |
“ACQUIRING SIGNAL” | vehicle location to eliminate nearby obstacles (bridges, overpasses, |
| etc.) |
|
|
No sound | The audio cables are not connected, or the FM radio is set to the |
| wrong frequency. Check the audio cables at the |
| the vehicle radio. Tune the vehicle FM radio to the same FM |
| frequency the |
| 31 |