Smart Technologies 9.7 Silently Removing Earlier Versions of SMART Board Software

Silently Removing Earlier Versions of SMART Board Software 5

Silently Removing Earlier Versions of SMART Board Software

When you silently install SMART Board software, unlike an interactive installation process, the

Windows installer doesn’t attempt to remove any earlier versions of SMART Board software from

your computer. Although the installation is successful, the new software installs on top of the old,

and both versions appear in the Windows Control Panel’s Add/Remove Programs list.

The new SMART Board software installs files into the same folders as the previous version,

replacing some files with newer versions. Because of this, the previous version of SMART Board

software won’t run correctly.

NOTES

• If you don’t remove the earlier version of software, the new version of SMART Board software

will work correctly.

• If you remove either version of SMART Board software, the process deletes files necessary to

the other, disabling the remaining version.

• If you remove the earlier version of software, either silently or using the Windows Control

Panel’s Add/Remove Programs utility, you can use the Add/Remove Programs Repair option

to replace the damaged or missing files.

• If you attempt to silently remove the earlier version of software after installing version 9.x, you

won’t be able to silently remove version 9.x. You must then manually remove all SMART

Board software files from your system before you can silently install version 9.x again. You can

use SMART's Cleanup utility to remove these files (see page 24), but you can’t run the

Cleanup utility in Silent mode.

SMART used the Install Shield installation utility to install SMART Board software versions 7.x.

To remove these versions of software silently, you must create a setup.iss file.

Before you can perform the following procedures, you must obtain the GUID (Globally Unique

Identifier) for your version of SMART Board software. Refer to the following table for the GUID

value to use for these versions of software:

NOTE: Include the braces—"{" and "}"—when using a GUID in the following commands.

IMPORTANT

SMART recommends that you remove any previous version of SMART Board

software before silently installing a new version.

Software Version GUID

7.0 {72226969-B20E-439E-B0A1-FD1EE5403CCF}

7.1 {93458E57-1D12-4F01-980D-62D5430048D0}

7.1.1 {14AE43DA-37FE-4B73-99C0-D02E01B48837}

7.1.2 {28E27E54-92A5-4717-A4E5-837D7E894AB4}

7.1.3 {FF332803-8B46-4392-A2F4-8790735F7B26}