Maintaining the ID250 13
Maintaining the ID250
Keep the unit clean, and replace the pen tip when it wears down so that it doesn’t scratch the
interactive screen.

Cleaning the Screen

You should clean a heavily used screen once a week because dirt and dust can stick to the screen
and the pen tip.
To clean the screen, use an antistatic cloth. If necessary, slightly moisten the cloth with water.
Apply only light pressure, and avoid making the surface wet.

Cleaning the Pen

To clean the pen, use a soft cloth with a mild detergent.
The tethered pen is a sealed unit that contains electronics but no batteries. If you attempt to open
the tethered pen, you’ll damage these electronics. This will make the tethered pen unusable and
void the warranty.
Don’t immerse the pen in liquid.

Changing the Pen Tip

Don’t use a pen that has worn down to a sharp or angular tip, as it may damage the screen.
Replace the tip when you notice it becoming short or angular.
Your ID250 comes with five extra pen tips and an o-ring tool to assist in tip replacement. If you
require more replacement tips, contact Technical Support (page21). If you misplace your o-ring
tool, you can use a pair of tweezers or pliers to remove the old tip.
1. Using the o-ring tool, grab the pen tip, and slide it straight out of the pen.
CAUTION The screen is extremely sensitive to liquids. Don’t apply glass cleaner, any organic
solvent such as alcohol, or even a mild detergent to the screen. If you use these
cleaners, you may damage the screen’s finish or the unit’s electronics. Also, you’ll
void your warranty.

To replace the pen tip

O-Ring Tool
Stylus Tip
Pen Tip