Smart Technologies WS100 Customer Support

99-00666-20 B0 Customer Support 69

Customer Support

Online Support

Visit www.smarttech.com/support to view and download user’s guides, “how-to” and

troubleshooting articles, software and more.

Training

Visit www.smarttech.com/trainingcenter for training materials and information about our training

services.

Contacting SMART Technical Support

SMART Technical Support welcomes your call. However, if you experience difficulty with your

SMART product, you may want to contact your local reseller first. Your local reseller may be able

to resolve the issue without delay.

All SMART products include online, telephone, fax and e-mail support:

Online: www.smarttech.com/contactsupport

Telephone: +1.403.228.5940 or

Toll Free 1.866.518.6791 (Canada/U.S.)

(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)

Fax: +1.403.806.1256

E-mail: support@smarttech.com

General Inquiries

Address: SMART Technologies

1207 – 11 Ave SW, Suite 300

Calgary, AB T3C 0M5

CANADA

Switchboard: +1.403.245.0333 or

Toll Free 1.888.42.SMART (Canada/U.S.)

Fax: +1.403.228.2500

E-mail: info@smarttech.com

Contents

Main FCC Warning Trademark Notice Copyright Notice Product Registration www.smarttech.com/registration. Important Information Page Page Page Table of Contents Page About the AirLiner WS100 Wireless Slate Features Page Bluetooth USB Adapter Rechargeable Battery Power Adapter Battery-Free Tethered Pen Page Installing the Slate Enabling the Wireless Connection Installing the Battery To enable the wireless connection To install the battery Page Recharging the Battery To recharge the battery To determine the AirLiner slate battery status (charge) Page Tips and cautions on recharging the battery Installing the Paper Underlay To install the underlay Page Page Page Installing SMART Board Software To install SMART Board software Turning on the Slate and Creating a Wireless Connection Turning on the Slate Creating a Wireless Connection Between the AirLiner Slate and Your Computer To create a wireless connection between the AirLiner slate and your computer Reestablishing the Wireless Connection Disconnecting the AirLiner Slate from Your Computer To reestablish the wireless connection To disconnect the AirLiner slate using the slate Turning off the Slate To disconnect the AirLiner slate using the computer Using the Slate and its Tools Using the Battery-Free Tethered Pen To hold the tethered pen To point on the display To select or clear the Enable Hover feature Page To use the side switch To use the tool strip To write in digital ink To erase digital ink To practice hand-eye coordination Using the Cordless Mouse To write with digital ink using the cordless mouse Using the Function Buttons Locking the AirLiner Slate Windows and Linux operating systems Mac operating system software Page Customizing the Slate Customizing the Tethered Pen To adjust the Tip Feel To customize the side switch Page Page Page To customize Mouse Settings for the tethered pen Page Customizing the Function Buttons To customize the function buttons Page Printing and Customizing Underlays To print a template underlay Page To customize and print an underlay Page To customize creative tool buttons (pens, erasers, highlighters, lines, shapes and stamps) Mapping to Multiple Displays To map the AirLiner slate to multiple displays Maintaining the Slate Cleaning the Slate Replacing the Tethered Pen Tip To replace the tethered pen tip Replacing the Battery To remove the battery Page Troubleshooting Optimizing the Bluetooth Wireless Connection Troubleshooting Scenarios Bluetooth Wireless Connection Battery and Power Adapter Page Tethered Pen Page Cordless Mouse Function Buttons Page Page Regulatory Compliance Waste Electrical and Electronic Equipment Regulations Restriction of Certain Hazardous Substances (RoHS) Directives Page Customer Support Online Support Training Contacting SMART Technical Support General Inquiries Page Index A B C D H I J L M T U W