APPENDIX A

TROUBLESHOOTING

This section describes common problems you may encounter and possible solutions to them. The ADSL Router can be easily monitored through panel indicators to identify problems.

Troubleshooting Chart

Symptom

Action

 

 

LED Indicators

 

 

 

Power LED is

• Check connections between the ADSL Router,

Off

the external power supply, and the wall outlet.

 

• If the power indicator does not turn on when the

 

power cord is plugged in, you may have a

 

problem with the power outlet, power cord, or

 

external power supply. However, if the unit

 

powers off after running for a while, check for

 

loose power connections, power losses, or

 

surges at the power outlet.

 

If you still cannot isolate the problem, then the

 

external power supply may be defective. In this

 

case, contact Technical Support for assistance.

 

 

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SMC Networks AR4505GW manual Appendix a Troubleshooting