TROUBLESHOOTING

Troubleshooting Chart

Symptom

Action

 

 

LED Indicators

 

 

 

Link LED is Off

• Verify that the ADSL Router and attached device are

 

powered on.

 

• Be sure the cable is plugged into both the ADSL

 

Router and the corresponding device.

 

• Verify that the proper cable type is used and that its

 

length does not exceed the specified limits.

 

• Be sure that the network interface on the attached

 

device is configured for the proper communication

 

speed and duplex mode.

 

• Check the adapter on the attached device and cable

 

connections for possible defects. Replace any

 

defective adapter or cable if necessary.

 

 

Network Connection Problems

 

 

Cannot ping the

• Verify that the IP addresses are properly configured.

ADSL Router

For most applications, you should use the ADSL

from the

Router’s DHCP function to dynamically assign IP

attached LAN

addresses to hosts on the attached LAN. However, if

you manually configure IP addresses on the LAN,

 

 

verify that the same network address (network

 

component of the IP address) and subnet mask are

 

used for both the ADSL Router and any attached

 

LAN devices.

 

• Be sure the device you want to ping (or from which

 

you are pinging) has been configured for TCP/IP.

 

 

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SMC Networks AR4505GW manual Troubleshooting