C Trouble Shooting

Q:I cannot access the Wireless Internet Camera from a web browser.

A1: The possible cause might be the IP Address for the Wireless Internet Camera is already being used by another device. To correct the possible problem, you need to first disconnect the Wireless Internet Camera from the network. Then run the PING utility (follow the instructions in Appendix B - PING Your IP Address).

A2: Another possible reason is the IP Address is located on a different subnet. To fix the problem, run the PING utility (follow the instructions in Appendix B - PING Your IP Address). If the utility returns “no response” or similar, the finding is probably correct, then you should proceed as follows:

In Windows 95/98/2000 and Windows NT, double check the IP Address of the Wireless Internet Camera is within the same subnet as your workstation.

Click “Start”, “Setting”, “Control Panel”, and the “Network” icon.

Select TCP/IP from the “Network” dialog box and from the “TCP/IP Properties” dialog box click “Specify an IP address”.

If the Wireless Internet Camera is situated on a different subnet than your workstation, you will not be able to set the IP address from this workstation. To verify make sure the first 3 sections of the IP address of the Wireless Internet Camera corresponds to the first 3 sections of the workstation. Therefore the IP address of the

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Soho Webcam manual Trouble Shooting