Soleus Air Aqua Sub MW-59 Troubleshooting, Problem, Possible Cause, Remedy, the water cooler

TROUBLESHOOTING

Please check the troubleshooting chart below. It includes several common problems, which you can correct at home, making a customer service call unnecessary.

Problem	Possible Cause	Remedy
	Unit is unplugged.	Plug the power cord into an
		outlet.
Unit does not dispense	Main power supply is off.	Reestablish main power supply.
hot and cold water.
	The hose cap is not attached	Connect properly. There will be
	properly to the connector on	a give when the hose cap slides
	the water cooler.	properly over the connector.
	The cold water thermostat is	Adjust the thermostat.
	set at too high a temperature.
	Over consumption of cold	Wait a moment for the water to
Unit does not dispense	water in a short time.	cool.
	The ventilation around the unit	Space the unit from the wall by
cold water.	is insufficient.	more than 15 cm.
	The temperature of water in	Place the water bottle in a cool
	the water bottle is too high.
	(When the bottle is exposed to	location out of direct sunlight.
	direct sunlight for a long time.)
Unit does not dispense	Over consumption of hot water	Wait a moment for the water to
hot water.	in a short time.	heat.
	The appliance is not level.	Place the unit on a level, flat
Unit is noisy during		surface.
operation.	Unit is touching other objects.	Move the unit away from other
		objects.
	The top portion of the faucet	Tighten the top threaded portion
	has become loose.	of the faucet.
Water leaks from the		Call the customer service
	The faucet has been damaged.	telephone number to repair the
faucet.
		faucet.
	The bottle may have small	Replace with a new water bottle.
	pinholes.
Water is dripping out		Tighten the drain cap. If the
	The drain cap on the back is	sealing silicon material inside
of the water cooler and
	not fastened properly.	the drain cap is torn or damaged,
onto the floor.
		then replace with a new one.