TROUBLESHOOTING (CONT.)

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

Water is dripping outside

Hot and Humid weather.

Water is dripping inside the room

The air conditioner is not correctly

 

tilted outside.

This is normal

For proper water drainage, make sure the air conditioner is slightly tilted downward from the front of the unit to the rear.

Water collects in the base pan

Moisture removed from the air is

 

draining into the base pan.

This is normal for a short period in areas with low humidity and nor- mal for a longer period in areas with high humidity.

The Air Conditioner Display reads “EP”

A Sensor has failed in the air

Contact customer service

conditioner

 

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Soleus Air SG-WAC-18ESE manual Problem Possible Causes, Water is dripping outside, Water is dripping inside the room