Duende User Guide
9. Warranty
Warranty Period
The warranty period for this unit is 12 months from date of purchase.
In Warranty Repairs
In the event of a fault during the warranty period the unit must be returned to your local dealer or distributor who will arrange for it to be shipped to Solid State Logic for repair. All units should be shipped to Solid State Logic in their original packaging. Solid State Logic can not be held responsible for any damage caused by shipping units in other packaging. In such cases Solid State Logic will return the unit in a suitable box, which you will be charged for. Please do not send manuals, power leads or any other cables - Solid State Logic can not guarantee to return them to you. Please also note that warranty returns will only be accepted as such if accompanied by a copy of the receipt or other proof of purchase.
Out of Warranty Repairs
In the event of a fault after the warranty period has expired, return the unit in its original packaging to your local distributor for shipment to Solid State Logic. You will be charged for the time spent on the repair (at Solid State Logic's current repair rate) plus the cost of parts and shipping.
