Sonic Blue EX1000 manual Technical Support, One Year Limited Warranty

Warranty

One Year Limited Warranty

Our warranty to you

SONICblue Incorporated warrants that your product will be free from defects in materials and workmanship for a period of one year from the date of original retail purchase. If you discover a defect covered by this warranty, we will repair or replace the product at our option using new or remanufactured components. SONICblue Incorporated’s liability is limited solely to the repair or replacement of the defective product. This warranty is extended to the original end user pur- chaser only and is not assignable or transferable to any other party. Any parts or boards removed in the replacement or remanufacture process shall become the property of SONICblue Incorporated.

How to obtain service under this warranty

To obtain service under this warranty, please contact the dealer from whom you purchased the product or SONICblue Incorporated’s Customer Care Center at (541) 967-2450 for return instructions.

You must deliver the product and the original sales receipt to the dealer from whom you purchased this product or to SONICblue Incorporated in order to obtain service under this warranty. If you return the product to SONICblue Incorporated, you must pay for shipping to SONICblue Incorporated.

Our mailing address

SONICblue Incorporated

7835 East McClain Drive

Scottsdale, AZ 85260-1732 USA

Product failures not covered by this warranty

This warranty covers defects in manufature that arise from correct use of the device. It does not cover damage cause by abuse, misuse, improper modification or repair, moisture, extreme heat or cold, corrosive environments, shipping, or high voltage surges from external sources such as power line, telephone line, or connected equipment. This warranty does not cover wear and tear on covers, housing or wiring. This warranty also does not apply to any product with an altered or defaced serial number.

Limits of liability

We are only responsible for the repair of this product. We will not be liable to you or anyone else for any damages that result from the failure of this product or from the breach of any express or implied warranties. These include damage to other equipment, lost data, lost profits, or any consequential, incidental, or punitive damages. In no event will SONICblue Incorporated be liable for any amount greater than the currently suggested retail price of this product.

This written warranty represents the entire warranty agreement between SONICblue Incorporated and you. This warranty is give in lieu of all other warranties, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose. This warranty is limited to the term specified above. No warranties, either express or implied, will apply after this period. This warranty may not be altered in any way other than in writing by an officer of SONICblue Incorporated. This warranty gives you specific legal rights and you may also have other rights, which vary, from state to state. Some states limit what warranties may be excluded as well as how long an implied warranty lasts, so the above limitations may not apply to you.

Technical Support

Technical Support: United States		Customer Service: United States
	Web site
	http://www.riohome.com
Technical Support Wizard		Email
http://www.riohome.com		customersupport@riohome.com
Email		Telephone
customersupport@riohome.com		1 (800) 468-5846
Telephone		Fax
1 (541) 967-2450		1 (541) 967-2401
Fax
1 (541) 967-2401

Rio EX1000 Executive Shelf System Support

With every Rio EX1000 Executive Shelf System you receive the following support services:

Unlimited access to the Rio Web-based technical information resources, which are available 24 hours a day at http://www.riohome.com. Here you will find FAQ files, a knowledge base search engine, product updates, and other useful tools.

Unlimited email support for the duration of your warranty period.

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