SonicWALL SSL-VPN 2000

SonicWALLSSL-VPN 2000 Getting Started Guide Page 67

On your appliance, on the Web, and on the phone, we make it easy and fast to find the

information you need to keep your SonicWALL solution, and your network, running

smoothly and efficiently.

Use the Online Help. Every SonicWALL security appliance includes Web-based online

help available from the management interface. Clicking the question mark button on the

top-right corner of every page accesses the context-sensitive help for that page. Once

you’ve established an Internet connection, online help can get you the latest answers to

frequently asked questions. Access to online help requires an Internet connection; fees

may apply.

Visit SonicWALL online. Select your product, service, or operating system from the

drop-down menus. Read the Getting Started Guide and the Administrator Guide

available on the website. Search the SonicWALL Knowledge Base, check for new

downloads, or get help from the SonicWALL user community through the Discussion

Forum. SonicWALL’s support website covers all aspects of support, from basic set-up

and how-to information to more detailed technical notes and FAQs.

Explore training options. To meet your network security educational needs,

SonicWALL offers a comprehensive sales and technical training curriculum. Our self-

paced e*Briefings and instructor-led classes are designed for network administrators and

security experts who need to enhance their knowledge and maximize their investment in

SonicWALL solutions and security applications.

Need more help? Our technical support specialists are available by phone to help you

with basic configuration and troubleshooting. Just call the support center in your region.

The first 90 days of support are included with your warranty!1

See the following sections for more information:

• “Customer Support” on page 68

• “Extend Your Support Coverage.” on page69

• “Knowledge Portal” on page70

• “User Forums” on page 71

• “Training” on page72

• “Related Documentation” on page 73

• “SonicWALL Live Product Demos” on page 74

• “SonicWALL Secure Wireless Network Integrated Solutions Guide” on page75

• “SonicWALL Global Technical Assistance Center Contact Information” on page 76

1. Warranty support and hardware warranty begin on the date of product registratio n.

Telephone fees may apply for phone assistance. Telephone numbers and hours of

operation vary by geographic region and are subject to change.