SonicWALL SSL-VPN 2000 Customer Support

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Customer Support

SonicWALL offers Web-based and telephone support to customers who have a valid

Warranty or who purchased a Support Contract. Please review our Warranty Support

Policy for product coverage. SonicWALL also offers a full range of consulting services to

meet your needs, from our innovative implementation services to traditional statement of

work-based services. For telephone support, please have the serial number of your

registered hardware solution ready when you call.

For further information, visit:

<http://www.sonicwall.com/us/support/contact.html>

Contents

Main SonicWALL SSL-VPN 2000 Appliance Getting Started Guide Note: SonicWALL SSL-VPN 2000 Configuration Steps Before You Begin Check Package Contents What You Need to Begin Network Configuration Information Other Information If You Cannot Login to the SSL-VPN Configuring Your SonicWALLSSL-VPN 2000 Setting Your Administrator Password Note: Adding a Local User Setting Time Zone Configuring SSL-VPN Network Settings Configuring DNS / WINS Configuring the X0 IP address for Scenario B and Scenario C Configuring a Default Route Adding a NetExtender Client Route Setting your NetExtender Address Range Page Connecting the SonicWALL SSL-VPN 2000 Scenario A: Connecting the SonicWALL SSL-VPN 2000 Scenario B: Configuring Your Network Interface Scenario B: Connecting the SonicWALL SSL-VPN 2000 Scenario C: Configuring Your Network Interface Scenario C: Connecting the SonicWALL SSL-VPN 2000 Configuring Your Gateway Device Scenario A: SSL-VPN on a New DMZ Scenario A: Connecting to the SonicWALL UTM Appliance 9 Page Scenario A: Allowing DMZ -> LAN Connection in SonicOS Standard Page Page Page Scenario A: Adding a New SSL-VPN Custom Zone in SonicOS Enhanced Scenario A: Allowing WAN -> SSL-VPN Connection in SonicOS Enhanced Page Page Scenario A: Allowing SSL-VPN -> LAN Connection in SonicOS Enhanced Page Page Page Scenario B: SSL-VPN on Existing DMZ Scenario B: Connecting to the SonicWALL UTM Appliance Note: Page Scenario B: Allowing DMZ -> LAN Connection in SonicOS Standard Page Page Page Scenario B: Allowing WAN -> DMZ Connection in SonicOS Enhanced Page Scenario B: Allowing DMZ -> LAN Connection in SonicOS Enhanced Page Page Page Scenario C: SSL-VPN on the LAN Scenario C: Connecting to the SonicWALL UTM Appliance Note: Scenario C: Configuring SSL-VPN -> LAN Connectivity in SonicOS Enhanced Page Page Page Scenario C: Setting Public Server Access in SonicOS Standard 9 Scenario C: Setting Public Server Access in SonicOS Enhanced Testing Your SSL-VPN Connection Verifying a User Connection from the Internet Page Registering Your SonicWALLSSL-VPN 2000 Before You Register Creating a MySonicWALL Account from System > Licenses Registering with MySonicWALL Page Congratulations Configuring Dynamic DNS Page Configuring a Static IP Address Windows Vista Windows XP Windows 2000 Windows NT Mounting Guidelines Glossary of Networking Terms Page SonicWALL Global Support Services Customer Support Extend Your Support Coverage. Page User Forums Train ing Related Documentation SonicWALL Live Product Demos Page SonicWALL Global Technical Assistance Center Contact Information Table 2: Global Technical Assistance Contact List SonicWALL SSL-VPN 2000 Regulatory Statement and Safety Instructions FCC Part 15 Class A Notice BMSI Statement VCCI Statement Canadian Radio Frequency Emissions Statement CISPR 22 (En 55022) Class A Declaration of Conformity Page Copyright Notice Trademarks