To download the PC Companion application from your phone
1Connect your phone to a computer using a USB cable.
2When prompted, follow the instructions in the phone to launch the installation
of PC Companion on the computer.
PC Companion can also be downloaded from
PC Companion
.
To download software updates using a USB cable connection
1Install the PC Companion application on the computer you are using, if it is not
already installed.
2Connect your phone to the computer using a USB cable.
3Computer: Launch the PC Companion application. After a few moments, PC
Companion detects your phone and searches for new phone software.
4Phone: When notifications appear in the status bar, follow the on-screen
instructions to carry out the relevant software updates.
To update your phone using an Apple® Mac® computer
1Install the Bridge for Mac application on the Apple® Mac® computer you are
using, if it is not already installed.
2Using a USB cable, connect your phone to the Apple® Mac® computer.
3Computer: Launch the Bridge for Mac application. After a few moments,
Bridge for Mac detects your phone and searches for new phone software.
4Computer: If a new phone software update is detected, a popup window
appears. Follow the on-screen instructions to carry out the relevant software
updates.
The Bridge for Mac application is downloadable from
Bridge for mac
.
Locking and protecting your phone

IMEI number

Every phone has a unique IMEI (International Mobile Equipment Identity) number. You
should keep a copy of this number. If your phone is stolen, your network provider can
use your IMEI number to stop the phone from accessing the network in your country.
To view your IMEI number
1Turn off your phone, then remove the battery cover and battery.
2Look for the 15- to 17-digit number on the label. The first 15 digits represent
the IMEI number.

SIM card protection

The SIM card lock only protects your subscription. Your phone will still work with two
new SIM cards. If one of the SIM card lock is on, you have to enter a PIN (Personal
Identity Number). If you enter your PIN incorrectly more times than the maximum
number of attempts allowed, your SIM card will become blocked. You need to enter
your PUK (Personal Unblocking Key) and then a new PIN. Your PIN, PIN2 and PUK
are supplied by your network operator.
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