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Sony 3-286-598-13(1) Troubleshooting, Viewing on the TV, You cannot dub correctly, A movie cannot be divided, Dubbing/Connecting to other devices

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• You cannot add still images in the Playlist.

A movie cannot be divided.

•A movie that is too short cannot be divided.

•A movie protected on another device cannot be divided.

A still image cannot be captured from a movie.

•The media where you want to save still images is full.

Viewing on the TVYou cannot view the image or hear the sound on the TV.

•When you are using the component A/V cable, set [COMPONENT] according to the requirements of the connected device

•When you are using the component video plug, make sure the red and white plugs of the A/V connecting cable are connected (p. 41, 42).

•Images are not output from the HDMI OUT jack, if copyright protection signals are recorded in the images.

•When you are using the S VIDEO plug, make sure the red and white plugs of the A/ V connecting cable are connected (p. 42).

The image appears distorted on the 4:3 TV.

•This happens when viewing an image recorded in the 16:9 (wide) mode on a 4:3 TV. Set [TV TYPE] correctly (p. 74) and play back the image.

Black bands appear at the top and bottom of the screen of the 4:3 TV.

•This happens when viewing an image recorded in the 16:9 (wide) mode on a 4:3 TV. This is not a malfunction.

Dubbing/Connecting to other devicesYou cannot dub correctly.

•You cannot dub images using the HDMI cable.

•The A/V connecting cable is not connected properly. Make sure to connect to the input jack of another device (p. 39).

Functions that cannot be used simultaneously

The following list shows examples of unworkable combinations of functions and menu items.

	Cannot use	Because of following
	Cannot use	settings
		settings
	Backlight	[SPOT METER],
		[FIREWORKS],
		[MANUAL] in
		[EXPOSURE]

	[SCENE	NightShot, [COLOR
	SELECTION]	SLOW SHTR],
		[SUPER
		NIGHTSHOT],
		[FADER], [OLD
		MOVIE], [TELE
		MACRO]

	[SPOT METER]	NightShot, [SUPER
		NIGHTSHOT]

	[EXPOSURE]	NightShot, [SUPER
		NIGHTSHOT]

	[WHITE BAL.]	NightShot, [SUPER
		NIGHTSHOT]

	[ONE PUSH] in	[SMTH SLW REC]
	[WHITE BAL.]

	[SPOT FOCUS]	[SCENE SELECTION]

	[SUPER	[FADER], [D.EFFECT]
	NIGHTSHOT]

	[COLOR SLOW	[FADER],
	SHTR]	[D.EFFECT], [SCENE
		SELECTION]

Troubleshooting

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Contents

Enjoying your camcorder Getting Started Editing Utilizing recording media Read this before operating your camcorder About menu items, LCD panel, and lens About changing the language setting The On recording On playing back recorded images on other devices About this Handbook About the Carl Zeiss lens Notes on using the Hard Disk Drive Handycam Table of Contents Read this before operating your Notes on using the Hard Disk Drive Handycam Subject examples and solutions Preventing data on the hard disk of the camcorder from being recovered Repairing the image database file What you can do with the (SETTINGS) category of the Subject examples and solutions BSPOTLIGHT Enjoying your camcorder bNotes BGet ready (p. 15) xSelecting the media (p. 22) BRecord with HD (high definition) image quality BSave recorded images x Dubbing to other devices (p. 56) xEditing on a computer (p. 46) BDelete images x Deleting the selected images (p. 48) HD (high definition) image quality SD (standard definition) image quality “HOME” and “OPTION” -Taking advantage of two types of menus Using the HOME MENU 1 While pressing the green button turn the POWER switch in the direction of the arrow to turn on the power 2 Press (HOME) A (or B) 3 Touch the desired category 3 Touch the item you want to learn more about To deactivate the HELP Using the OPTION MENU Step 1: Checking supplied items Step 2: Charging the battery pack To remove your camcorder from the Handycam Station To charge the battery pack using only the AC Adaptor With the v mark on the right Open the Remaining battery (approx.) Recording capacity (approx.) Charging time NP-FH50 NP-FH60(supplied) On the charging/recording/playback time On the AC Adaptor Step 3: Turning the power on and setting the date and time Step 4: Making setting adjustments before recording Step 5: Selecting the media 3 Touch [YES] t The media for movies is changed Selecting the media for still images 1 Touch (HOME) t (MANAGE MEDIA) t [PHOTO The media setting screen for still images appears 3 Touch [YES] To record only still images on a “Memory Stick PRO Duo,” touch [NO] To eject the “Memory Stick PRO Duo” •Do not open the Memory Stick Duo cover during recording The number in ( ) is the minimum recordable time Recording and playback with ease (Easy Handycam operation) Recording movies Recording still images 2 Press EASY appears on Playing back recorded movies/still images 1 Turn the POWER switch G to turn on your camcorder 2 Press (VIEW IMAGES) A (or E) The VISUAL INDEX screen appears on the LCD screen (It may take some seconds) 1:Goes to the Film Roll Index screen 3 Start playback Movies: Touch the or tab, then select the desired movie to play back Still images: Touch the tab, then select the desired still image to play back To cancel Easy Handycam operation Press EASY I again. disappears from the LCD screen Menu settings during Easy Handycam operation Invalid buttons during Easy Handycam operation Recording 2 Press START/STOP F (or B) To stop recording, press START/STOP F(or B) again appears beside or . When disappears, the image has been recorded Zooming Wider range of view: (Wide angle) Close view: (Telephoto) (Telephoto) Starting shooting quickly (QUICK ON) Recording in dark places (NightShot) Recording high quality still images during movie recording (Dual Rec) You can record high quality still images during movie recording by pressing PHOTO Adjusting the exposure for backlit subjects 1Touch (HOME) t (CAMERA) t [SMTH SLW REC] Recording in mirror mode 2Press START/STOP Touch to cancel the smooth slow recording Page Playback 3 Start playing back Playing movies Touch the or tab, then select the desired movie to play back Viewing still images Touch the tab, then select the desired still image to play back Searching for desired scene by pinpoint (Film Roll Index) 1 Turn the POWER switch to turn on the camcorder, and press (VIEW IMAGES) The VISUAL INDEX screen appears 2 Touch (Film Roll Index) 3 Touch /to select the desired movie Searching for desired images by date (Date Index) You can search for desired images by date efficiently 2 To search for movies, touch the or tab. To search for still images, touch the tab 3 Touch date on the screen Playing the image on a TV A/V Remote Connector Selecting the most advantageous connection - TV CONNECT Guide 1 Turn on your camcorder, and touch (HOME) t (OTHERS) t [TV CONNECT Connecting to a high definition TV t (p. 41) t (p. 42) (SETTINGS) t Component A/V cable HDMI HDMI cable (optional) Connecting to a non-high-definition16:9 (wide) or 4:3 TV t (p. 43) Set [TV TYPE] to [16:9] or [4:3] according to your TV (p. 74) [576i] (p. 75) (White) t [TV TYPE] t [16:9] [4:3]* (p. 74) A/V connecting cable with When connecting to your TV via a VCR When your TV is monaural (When your TV has only one audio input jack) If your TV/VCR has a 21-pinadaptor (EUROCONNECTOR) HDMI t component t S VIDEO t video 3 Operate the remote commander of the TV You can do the following operations Saving images Editing (OTHERS) category Item list DELETE You can delete images on the media (p. 48) PHOTO CAPTURE Deleting images Deleting still images 2 Touch [DELETE] 3 Touch [DELETE] 4 Touch the still image to be deleted The selected still image is marked with Capturing a still image from a movie Dubbing/copying images to a “Memory Stick PRO Duo” with your camcorder 5 Touch t [YES] Dubbing starts Copying still images 1 Touch (HOME) t (OTHERS) t [PHOTO COPY] The [PHOTO COPY] screen appears Dividing a movie Creating the Playlist Playing the Playlist 1 Touch (HOME) t (VIEW IMAGES) t [PLAYLIST] The Playlist screen appears 2 Touch the movie you want to play back To erase unnecessary movies from the Playlist Dubbing to other devices 1 Turn on your camcorder, and press (VIEW IMAGES) Set [TV TYPE] according to the display device (p. 74) 2 Insert the recording media in the recording device If your recording device has an input selector, set it to the input mode Connect your camcorder to the input jacks of the recording device Printing recorded still images You can select a still image on the screen 5 Touch the still image to be printed 6 Touch (OPTION), set the following options, then touch [DATE/TIME]: Select [DATE], [DAY&TIME], or [OFF] (no date/time printed) (MANAGE MEDIA) category Checking the media information Deleting all images (Formatting) Preventing data on the hard disk of the camcorder from being recovered 3 Touch (HOME) t (MANAGE MEDIA) t [MEDIA FORMAT] t [HDD] The [FORMAT] screen appears 4 Press and hold . (back light) for a few seconds (p. 109) Repairing the image database file What you can do with the (SETTINGS) category of the HOME MENU List of the (SETTINGS) category items MOVIE SETTINGS (p. 66) VIEW IMAGES SET (p. 72) MOVIE SETTINGS BSD SP () Records in standard quality mode (SD 6M (SP)) SD LP () Increases the recording time (Long Play) (SD 3M (LP)) AUDIO MODE 180 × AUTO SLW SHUTTR (Auto Slow Shutter) X.V.COLOR If the movie recorded with this function [ON] is played back on an •[X.V.COLOR] cannot be set to [ON]: SUB-TDATE (Subtitle date) FLASH MODE BAUTO Automatically flashes when there is insufficient ambient light ON () PHOTO SETTINGS When the POWER switch is (Still) 1GB475 2GB970 4GB1900 8GB3850 VIEW IMAGES SET SOUND/DISP SET OUTPUT SETTINGS CLOCK/LANG GENERAL SET CTRL FOR HDMI (Control for HDMI) (p. 44) camcorder your Customizing Activating functions using the OPTION MENU Various available functions are displayed 1 While using your camcorder, touch (OPTION) on the screen Tab 2 Touch the desired item Recording items on the OPTION MENU tab FOCUS SPOT FOCUS TELE MACRO Functions set in the OPTION MENU EXPOSURE To return the setting to automatic exposure touch [AUTO] t in step SPOT METER (Flexible spot meter) SCENE SELECTION LANDSCAPE*() PORTRAIT (Soft portrait) () SPOTLIGHT**() BEACH** () Select to take the vivid blue of the ocean or a lake •When you select [ONE PUSH], keep framing white objects while is flashing quickly •flashes slowly if [ONE PUSH] could not be set •When [ONE PUSH] was selected, if keeps flashing after touching , set [WHITE BAL.] to [AUTO] D.EFFECT (Digital effect) To cancel [D.EFFECT], touch [OFF] PICT.EFFECT (Picture effect) You can add special effects to an image during recording. appears SEPIA Troubleshooting The (OPTION) button is not displayed •The OPTION MENU cannot be used during Easy Handycam operation The menu settings have changed automatically •During Easy Handycam operation, some menu items are fixed as follows –[REC MODE]: [HD SP] or [SD SP] (p. 76). Turn on the power again •Charge the battery pack (p. 16) The /CHG (charge) lamp does not light while the battery pack is being charged •Turn the POWER switch to OFF (CHG) (p. 16) •Attach the battery pack to the camcorder correctly (p. 16) The data file name is not indicated correctly or flashes Recording Refer also to “Memory Stick PRO Duo” (p. 87) Pressing START/STOP or PHOTO does not record images You cannot record a still image •If you keep applying vibration on the camcorder, recording may stop The auto focus does not function •Set [FOCUS] to [AUTO] (p. 80) [STEADYSHOT] does not function •Set [STEADYSHOT] to [ON] (p. 68) Playing back images Images cannot be played back Still images cannot be played back “” is indicated on an image in the VISUAL INDEX screen No sound or only a quiet sound is heard during playback A movie cannot be divided A still image cannot be captured from a movie Viewing on the TV You cannot view the image or hear the sound on the TV The image appears distorted on the 4:3 TV Page Self-diagnosisdisplay/Warning indicators If indicators appear on the LCD screen, check the following C:(or E:) ss:ss (Self-diagnosisdisplay) C:04:ss C:13:ss / C:32:ss (Warning indicator pertaining to “Memory Stick PRO Duo”) (Warning indicators pertaining to “Memory Stick PRO Duo” formatting) (Warning indicator pertaining to incompatible “Memory Stick Duo”) (Warning indicator pertaining to the flash) (Warning indicator pertaining to camera-shakewarning) xMedia HDD format error •The hard disk of the camcorder is set Data error The Image Database File is damaged. Do you want to create a new file Cannot save still picture This Memory Stick may not be able to record or play movies This Memory Stick may not be able to record or play images correctly Do not eject the Memory Stick during writing x PictBridge compliant printer Using your camcorder abroad Setting to the local time World time difference Time-zone Area setting differences File/folder structure on the camcorder hard disk and “Memory Stick PRO Duo” Maintenance and precautions –If you use the “Memory Stick PRO Duo” near magnets or magnetic fields It is recommended you make a •When you carry or store a “Memory Stick PRO Duo,” put it in its case •Do not bend, drop or apply strong force to the “Memory Stick PRO Duo.” •Do not disassemble or modify the “Memory Stick PRO Duo.” To charge the battery pack To use the battery pack effectively About the remaining battery time indicator About storage of the battery pack About battery life About handling of your camcorder On use and care –Near AM receivers and video equipment. Noise may occur •Keep metal contacts clean Keep the Remote Commander and xHow to prevent moisture condensation LCD screen xTo clean the LCD screen xOn adjustment of the touch panel (CALIBRATION) On charging the pre-installedrechargeable battery 3 months xProcedures On trademarks •“Memory Stick,” “ ,” “Memory Stick Notes on the License On GNU GPL/LGPL applied software Identifying parts and controls AActive Interface Shoe BRemote sensor/Infrared port Page Handycam Station ABuilt-inmicrophone (31) BFlash (69) CLens (Carl Zeiss Lens) (4) DInterface connector Remote Commander ADATA CODE button (72) CSCAN/SLOW buttons (36) D. > (Previous/Next) buttons (36) EPLAY button (36) Indicators displayed during recording/playback Recording movies Recording still images Viewing movies Viewing still images Indicators when you made changes Upper left Center Bottom Upper left Data code during recording Glossary Index HD movie management file HD (high definition) image quality HDD INFO HDMI cable Remaining REMAINING SET (movie) Remote Commander REMOTE CTRL 81 http://www.sony.net