Warning indicators and messages

Self-diagnosis display

 

Messages

If a code starting with a letter of the alphabet appears, the self-diagnosis function on the camera is working. The last two digits (indicated by ss) will differ depending on the state of the camera.

If you cannot solve the problem even after trying the following corrective actions a few times, the camera may need repair. Contact your Sony dealer or local authorized Sony service facility.

C:32:ss

There is trouble with the camera’s hardware. Turn the power off and on again.

C:13:ss

The camera cannot read or write data on the “Memory Stick Duo”. Try turning off and on the camera again, or taking out and inserting the “Memory Stick Duo” several times.

The internal memory has experienced a format error, or an unformatted “Memory Stick Duo” is inserted. Format the internal memory or the “Memory Stick Duo” (pages 91, 93).

The inserted “Memory Stick Duo” cannot be used with the camera, or the data is damaged. Insert a new “Memory Stick Duo”.

E:61:ssE:62:ssE:91:ss

A camera malfunction has occurred. Initialize the camera (page 94), then turn the power on again.

If the following messages appear, follow the instructions.

The battery level is low. Charge the battery pack immediately. Depending on the conditions of use or the type of battery pack, the indicator may flash even though there are still 5 to 10 minutes of remaining battery time left.

For use with compatible battery only

The battery inserted is not an NP-BG1 battery pack (supplied) or NP-FG1 battery pack (not supplied).

System error

Turn the power off and then on again.

Internal memory error

Turn the power off and then on again.

Reinsert the Memory Stick

Insert the “Memory Stick Duo” correctly.

The inserted “Memory Stick Duo” cannot be used in the camera (page 146).

The “Memory Stick Duo” is damaged.

The terminal section of the “Memory Stick Duo” is dirty.

Memory Stick type error

The inserted “Memory Stick Duo” cannot be used in the camera (page 146).

Troubleshooting

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