Additional Information
65US
The disc does not play. •You are attempting to play a disc with a format that cannot be pla yed back by
this system (page69) .
•The region code on the BD/DVD does not match the system.
•Moisture has condensed inside the unit an d may cause damage to the lenses.
Remove the disc and leave the unit turned on for about half an hour.
•The system cannot play a recorded disc that is not correctly finalized (page69).
File names are not displayed
correctly.
•The system can only display ISO 8859-1-compl iant character formats. Other
character formats may be displayed differently.
•Depending on the writing softwar e used, the input characters may be displayed
differently.
A disc does not start playing
from the beginning.
•Resume play has been selected. Press OPTIONS and select [Play from
beginning], then press .
•The title or BD/DV D menu automatically appears on t he TV screen.
Playback does not start from the
resume point where you last
stopped playing.
•The resume point may be cleared from memory dependi ng on the disc when
– you open the disc tray.
– you disconnect the USB device.
– you play other content.
– you turn off the unit.
The system starts playing the
disc automatically.
•The BD/DVD features an auto playback function.
Playback stops automatically. •Some discs may contain an auto pause sign al. While playing such a disc, the
system stops playback at the auto pause signal.
You cannot perform some
functions such as stop or search.
•Depending on the disc, you may not be able to perform some of the operations.
Refer to the operating instructions supplied with the disc.
Messages do not appear on the
TV screen in the language you
want.
•In the Setup Display, select the desired langua ge for the on-screen display in
[OSD] in [System Settings] (page57).
The language for the soundtrack/
subtitle or angles cannot be
changed.
•Try using the BD’s or DVD’s menu.
•Multi-lingual tracks/subtitle s or multi-angles are not recorded on the BD or
DVD being played.
•The BD or DVD prohibits the changing of the language for the sound track/
subtitle or angles.
The disc tray does not open and
you cannot remove the disc even
after you press Z.
•Try the following: 1 Press and hold N and Z on the unit for more than 5
seconds to open the disc tray. 2 Remove the disc. 3 Disconnect the AC power
cord (mains lead) from the wall outlet (mains), then reconnect after several
minutes.
A disc cannot be ejected and
“TLK ON” appears in the front
panel display.
•Contact your Sony dealer or local authorized S ony service facility.
Symptom Problems and solutions