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Troubleshooting/References
If you experience any of the following difficultie s
while using the DVDirect, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Refer also to
the operating instructions of your camera or video
devices.
To create an SD (Standard Definition)
video disc by down-converting an HD
(High Definition) video
• Connect a camera to the DVDirect using an
audio/video cable, an AV cable or AV cable with
S VIDEO (page 34). You cannot use a USB cable
for connection.
The DVDirect does not turn on.
• Make sure that the AC power cord is connected
securely (page 29).
• Unplug the power cable and disconnect the v ideo
device from the DVDirect. Remove the memory
card. Then, reconnect the video device to the
DVDirect (or insert the memory card again) and
turn it on.
The camera is connected with a USB
cable, but the DVDirect does not work.
• Make sure that your Sony ca mera is supported by
the DVDirect.
• Make sure that the camera is configured for USB
connection correctly and the USB cable is
connected properly to the camera (page 31).
• Disconnect the USB cable from the DVDirect.
Turn both the camera and the DVDirect off, then
on again.
The camera is connected with a DV
(i.LINK) cable, but the DVDirect does not
work.
• Make sure that the camera is set to the PLAY/
EDIT mode. If it is in the CAMERA mode, you
cannot copy videos with the DVDirect (page 33).
• Disconnect the DV (i.LINK) cable from the
DVDirect. Turn both the camera and the
DVDirect off, then on again.
A video device is connected to VIDEO IN
or S VIDEO IN of the DVDirect, but
playback displays no video on the
DVDirect’s display window.
• Make sure that the audio/video cable or the S-
video cable is connected properly to A/V OUT or
S VIDEO OUT of the video device.
• The DVDirect is not detecting input s ignals from
the connected video device. Turn on the video
device, and configure or operate it to start
playback.
• Make sure that a correct input type is selected. On
the Top screen, press the ENTER button and
select the input connector (S VIDEO or VIDEO)
to which the video device is connected.
The number of discs required does not
appear on the screen when recording.
• If many videos are recorded, display may take
some time.
When copying Visual Index, appears
on images.
• Images displaying cannot be copied.
The DVDirect is connected to a TV, but
there is no sound or image.
• Using your TV’s menu, specify the i nput type in
use to connect the DVDirect.
• Press the OUTPUT button of the DVDirect and
select the output type in use to connect to your
TV. Make sure that the LED for the correct output
type is lit (page 27).
The aspect ratio of an image played on a
TV connected to the DVDirect differs from
the aspect ratio of the recorded image.
• Make sure that the TV type setting on the
DVDirect (page 70) corresponds with your TV.
• Change the aspect ratio of your TV. For details,
refer to the operating instructions for your TV.
Other video devices do not playback the
created SD (Standard Definition) disc.
• The disc may not be finalized. Use the DVDirect
and finalize the disc first (page 68).
Troubleshooting/References
Troubleshooting