57
Additional Information
Bonus contents or other data that are
contained in a BD-ROM cannot be played.
,Try the following: 1Remove the disc.
2Turn the player off. 3Remove and re-
insert the external memory (page 23).
4Turn the player on. 5Check that the
EXT indicator lights up in the front panel
display. 6Insert the BD-ROM with
BONUSVIEW/BD-LIVE.
A message indicating that the local
storage does not have enough space
appears on the screen.
,Delete unnecessary data in the external
memory (page33).
The remote does not function.
,The batteries in the remote are weak
(page26).
,The distance between the remote and the
player is too far.
,The remote is not pointed at the remote
sensor on the player.
The file name is not correctly displayed.
,The player can only display ISO 8859-1-
compliant character formats. Other
character formats may be displayed
differently.
,Depending on the writing software used,
the input characters may be displayed
differently.
The disc does not start playing from the
beginning.
,Resume Play is on (page31).
Some functions such as Stop or Search
cannot be performed.
,Depending on the disc, you may not be able
to do some of the operations above. Refer to
the operating manual supplied with the disc.
The language for the soundtrack/subtitle
or angles cannot be changed.
,Try using the BD’s or DVD’s menu instead
of the direct selection button on the remote
(page32).
,Multi-lingual tracks/subtitles or multi-
angles are not recorded on the BD or DVD
being played.
,The BD or DVD prohibits the changing of
the language for the soundtrack/subtitle or
angles.
The disc tray does not open and
“LOCKED” or “TLK ON” appears in the
front panel display.
,When “LOCKED” appears, the player is
locked. To cancel the Child Lock, hold
down N on the player until “UNLOCK”
appears in the front panel display (page 10).
,When “TLK ON” appears, contact your
Sony dealer or local authorized Sony
service facility.
The disc tray does not open and you
cannot remove the disc even after you
press Z.
,Try the following: 1Turn the player off,
and disconnect the AC power cord.
2Reconnect the AC power cord while
pressing down Z on the player. 3Keep
pressing down Z on the player until the tray
opens. 4Remove the disc. 5When
“WAIT” appears in the front panel display,
hold down [/1 on the player for more than
10 seconds until the player turns on again.
The player does not respond to any button.
,Moisture has condensed inside the player
(page3).
,Hold down [/1 on the player for more than
10 seconds until the indicators in the front
panel display turn off.
If the player still does not respond to any
button, disconnect then reconnect the AC
power cord.
Operation