SymptomCause/Remedy

After connecting the USB cable, the “Add New Hardware Wizard” appears.

The device driver is not installed.

tClick [Cancel] of the [Add New Hardware Wizard], and then remove the USB cable from the USB connector. Then install the driver by following the procedure described in “Installing the Drivers, “SONY USB CAMERA Still Capture” and “SONY USB CAMERA Video Recorder”” (see page 6).

The computer does not enter the power saving mode, but returns immediately, or the operation of Windows becomes unstable.

Close all software in use, and then restart the computer. If restart fails, refer to the instruction manual for the computer and turn off the power.

Even when the camera is in

The power saving mode is entered even if a USB device is in use.

use, the computer’s LCD

tIf you are using a desktop computer, and timer settings, such

display becomes dark, and

as system standby, have been made, set the timer to OFF

the computer enters a power

using [Power Management] in the [Control Panel].

saving mode, such as system

tThe power saving mode is released when you operate the

idle, suspend or hibernation.

 

computer’s touch pad, mouse or keyboard.

The computer does not return

The power saving mode is released when you operate the

from the video standby mode. computer’s touch pad, mouse or keyboard. For details, see the instruction manual for the computer.

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