Symptom | Check these items | |
Picture is ghosting | • Eliminate the use of video cable extensions and/or video switch boxes. | |
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| • Check that all plugs are firmly seated in their sockets. |
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Picture is not centered or sized | • Adjust the size (page 10) or centering (page 10). Note that some video modes do not fill | |
properly | the screen to the edges. | |
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Edges of the image are curved | • Adjust the geometry (page 11). | |
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Wavy or elliptical pattern (moire) | • Select MOIRE ADJUST and adjust the moire cancellation effect (page 12). | |
is visible | xProblems caused by the connected computer or other equipment | |
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| • Change your desktop pattern. |
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Color is not uniform | • Degauss the monitor* (page 12). If you place equipment that generates a magnetic field, | |
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| such as a speaker, near the monitor, or if you change the direction the monitor faces, color |
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| may lose uniformity. |
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White does not look white | • Adjust the color temperature (page 11). | |
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Letters and lines show red or blue | • Adjust the convergence (page 12). | |
shadows at the edges |
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Monitor buttons do not operate | • If the control lock is set to ON, set it to OFF (page 13). | |
( | appears on the screen) |
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A hum is heard right after the power is turned on
•This is the sound of the
*If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a malfunction.
Displaying this monitor’s name, serial number, and date of manufacture.
While the monitor is receiving a video signal, press and hold the center of the control button for more than five seconds to display this monitor’s information box.
MENUExample
| I NFORMA T I ON |
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b | MODE L : CPD - E 4 0 | 0 |
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SER NO : 1 2 3 4 5 6 7 |
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MANUF ACTURED : | 1 | 9 9 9 - 5 2 | |
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If the problem persists, call your authorized Sony dealer and give | US |
the following information. |
•Model name:
•Serial number
•Name and specifications of your computer and graphics board.
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