ProblemCause/Solution

Cannot remove the disc. t When the drive is off, pressing the Eject button does not open the top cover. Turn the drive on, or use the manual eject lever. Refer to “Names and Functions of Parts” on page 12.

tIf the HOLD (inhibit inadvertent operation) switch on the side of the drive is in the HOLD position, move it to the other position.

tWhile writing is in progress, you cannot remove the disc by pressing the Eject button. Remove the disc by following the instructions for the writer software you are using. Refer to the manual provided with the writer software.

tThe computer may have hung for some reason. Turn the drive off and back on, and then restart the computer.

Writing fails when writing to t If the CRX10U is connected to a USB hub (including

CD-R/RW.keyboard hubs), reconnect the drive directly to a USB port on the computer.

tSet the write speed setting to 4⋅ if it is not already (the recommended write speed for this drive is 4⋅ for CD-RW and CD-R discs). The write speed setting can be changed through the writer software.

tDisable any screen saver that may be running on the computer.

tShut down any software that may be running, other than the writer software. Other software running while writing data can cause the data transfer rate to drop considerably, which can cause the writing process to fail (buffer underrun).

tShut down any resident disc utilities or other utilities that are supposed to speed up disc access.

tIf “on-the-fly” writing (copying data disc to disc from a CD- ROM drive to the CRX10U) is enabled, disable it. Instead, copy the data to the hard disk first, and then write from the hard disk. On-the-fly writing is affected by many factors, such as CPU speed, memory capacity and transfer speed of the reading drive, so write errors are highly system- dependent.

Continued

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