Warranty Card &

After Sales

Service

Warranty Card

•The warranty card should be provided with this product at the time of purchase.

•Please read the terms on the card, fill in any required items and keep it in a safe place.

•The warranty period is one year from the date of purchase.

After Sales Service

If a problem arises,

First check the “Troubleshooting” chapter in this manual.

If the problem persists,

Contact customer service.

See the “Product Support Information” listed in the separate “Quick Start Guide” or the Warranty card.

Repairs Within the Warranty Period

We provide repairs according to the terms stated on the warranty card. Please refer to the card for details.

Repairs Outside of the
Warranty Period

If functionality can be restored by repair, we will do so for a charge, as you direct.

Replacement Parts Availability

We retain CD-R/RW drive repair parts (those that may be required to maintain product functionality) for at least six years after model production is discontinued. We consider this parts retention period to be the period during which the drive is repairable. However, depending on the nature of damage, repair may be possible even after this period, so please contact your place of purchase or repair service provider.

Repair Requirements

If the drive needs repair, return it together with all supplied accessories (cables and AC adapter) to your place of purchase or Sony Customer Support Center.

•If you return the drive to your place of purchase or repair service provider because of damage resulting from misuse or other causes, you will be responsible for all repair-related expenses, including shipping and handling and product adjustments.

•The product warranty and user support service are valid only in the countries or sales regions specified on the warranty card.

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