— Troubleshooting —

Types of trouble and corrective action

If you run into problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If "C:ss:ss" appears on the LCD display, the self-diagnosis display function is working. See page 125.

About overall operations

Symptom

Cause and/or Corrective Actions

The power does not turn on. • The battery pack is not installed, or is exhausted or nearly exhausted.

cInstall a charged battery pack. (page 15)

The AC adaptor is not connected to a wall socket.

cConnect the AC adaptor to a wall socket. (page 18)

Your camcorder vibrates.• Vibration occurs depending on the condition of the disc. This is not a malfunction.

The % indicator flashes.• Moisture condensation has occurred.

cTurn off your camcorder and leave it for at least an hour to acclimatize it. (page 132)

The indicator flashes.• The temperature of your camcorder is extremely high.

cTurn off your camcorder and leave it for a while in a cool place.

A motor sound is heard from your • The sound is caused by the disc. This is not a malfunction. camcorder periodically.

A vibration is felt in your hand or • This is caused by the disc drive. This is not a malfunction. a faint sound is heard during

operation.

Your camcorder gets hot during use for a long period.

This is not a malfunction.

The Remote Commander supplied with your camcorder does not work.

[COMMANDER] is set to [OFF] in (OTHERS) in the SETUP display.

c Set it to [ON]. (page 116)

Something is blocking the infrared rays.

cRemove the obstacle.

The battery is inserted in the battery holder with the +/– polarities incorrectly matching the +/– marks.

cInsert the battery correctly. (page 143)

The battery is dead.

c Replace with new ones. (page 143)

No functions work although the power is on.

•The temperature of your camcorder is extremely high.

cTurn off your camcorder and leave it for a while in a cool place.

Your camcorder was applied a strong shock or vibration.

cYour camcorder may be damaged. Contact your Sony dealer or local authorized Sony service facility.

cRemove the power souces such as the AC adaptor or the battery pack, and turn on the power again about 1 minute later. When you still can not operate your camcorder, push the RESET button using an object with the point sharpened, it releases all the setting includes date and time to the default.

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