Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

Overall operations/Easy Handycam operation/

Remote Commander ...................................

101

Batteries/Power sources .............................

102

LCD screen/Viewfinder..............................

103

Media .........................................................

103

Recording ...................................................

104

Playing back images on your camcorder ...

106

Playing back a disc on other devices ..........

107

Playing back a “Memory Stick PRO Duo” on

other devices ...............................................

107

Editing images on your camcorder ............

107

Connecting/Dubbing to other devices .......

108

Connecting to a computer ...........................

109

Functions that cannot be used simultaneously

.................................................................... 109

Overall operations/Easy Handycam operation/Remote CommanderThe power does not turn on.

Attach a charged battery pack to the camcorder (p. 20).

Connect the plug of the AC Adaptor to the wall outlet (wall socket) (p. 20).

The camcorder does not operate even when the power is set to on.

It takes a few seconds for your camcorder to be ready to record after the power is turned on. This is not a malfunction.

Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button (p. 129) using a sharp-pointed object. (If you press the RESET button, all settings, including the clock setting, are reset.)

The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.

Buttons do not work.

During Easy Handycam operation (p. 34), the following buttons/functions are not available.

Turning the LCD backlight on and off (pressing and holding the DISP BATT/ INFO button for a few seconds) (p. 26)

. (BACK LIGHT) button (p. 41)

Playback zoom (p. 46)

DUBBING button (DCR-DVD410E/ DVD810E) (p. 55)

The (OPTION) button is not displayed.

The OPTION MENU cannot be used during Easy Handycam operation (p. 34).

The menu settings have been changed automatically.

• Most menu items automatically return to

 

their default settings during Easy Handycam

 

operation (p. 34).

 

• The following menu items are fixed during

 

Easy Handycam operation:

 

– Movie recording mode: [SP]

 

– [DATA CODE]: [DATE/TIME]

Troubleshooting

– Recording format for DVD-RW: [VIDEO]

 

• The following menu items return to the

 

default settings if the POWER switch is set

 

to OFF (CHG) for more than 12 hours:

 

– [DVD MENU]

 

– [FOCUS]

 

– [SPOT FOCUS]

 

– [EXPOSURE]

 

– [SPOT METER]

 

– [SCENE SELECTION]

 

– [WHITE BAL.]

 

– [COLOR SLOW SHTR]

 

– [S. NIGHTSHOT PLS],

 

[BLT-IN ZOOM MIC]

 

– [MICREF LEVEL]

 

Continued , 101