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Sony Troubleshooting, Connecting to a computer, You cannot install “Picture Motion Browser.”, Functions that cannot be used simultaneously

Models: DCR-DVD110E DCR-DVD115E DCR-DVD310E DCR-DVD410E DCR-DVD610E DCR-DVD710E DCR-DVD810E

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Connecting to a computerYou cannot install “Picture Motion Browser.”

•Check the computer environment required to install “Picture Motion Browser.”

•Install “Picture Motion Browser” in an orderly manner (p. 98).

“Picture Motion Browser” does not work correctly.

•Finish “Picture Motion Browser” and restart your computer.

Your camcorder is not recognized by the computer.

•Install “Picture Motion Browser” (p. 98).

•Disconnect devices from the USB jack of the computer other than the keyboard, mouse, and your camcorder.

•Disconnect the USB cable from the computer and your camcorder, and restart the computer, then connect the computer and your camcorder again in an orderly manner (p. 99).

•Make sure the media check tool of the computer activates. For details on the media check tool, see “PMB Guide.”

Functions that cannot be used simultaneously

The following list shows examples of unworkable combinations of functions and menu items.

	Cannot use	Because of following
	Cannot use	settings
		settings
	BACK LIGHT	[SPOT METER],
		[FIREWORKS],
		[MANUAL] in
		[EXPOSURE]

	[WIDE	[OLD MOVIE]
	SELECT]

	Cannot use	Because of following
	Cannot use	settings
		settings
	[AUTO SLW	[S. NIGHTSHOT PLS],
	SHUTTR]	[SCENE SELECTION],
		[COLOR SLOW
		SHTR], [D.EFFECT],
		[FADER]

	[SPOT FOCUS]	[SCENE SELECTION]

	[TELE MACRO]	[SCENE SELECTION]

	[EXPOSURE]	NightShot plus,
		[S. NIGHTSHOT PLS]

	[SPOT METER]	NightShot plus,
		[S. NIGHTSHOT PLS]

	[SCENE	NightShot plus,
	SELECTION]	[S. NIGHTSHOT PLS],
		[COLOR SLOW
		SHTR], [OLD MOVIE],
		[TELE MACRO],
		[FADER]

	[WHITE BAL.]	NightShot plus,
		[S. NIGHTSHOT PLS]

	[COLOR SLOW	NightShot plus,
	SHTR]	[D.EFFECT], [SCENE
		SELECTION],
		[FADER]

	[S. NIGHTSHOT	[D.EFFECT], [FADER]
	PLS]

	[FADER]	[D.EFFECT], [S.
		NIGHTSHOT PLS],
		[COLOR SLOW
		SHTR], [CANDLE]/
		[FIREWORKS] in
		[SCENE SELECTION]

	[D.EFFECT]	[S. NIGHTSHOT PLS],
		[COLOR SLOW
		SHTR], [FADER],
		[SCENE SELECTION],
		[PICT.EFFECT]

	[PICT.EFFECT]	[OLD MOVIE]

	[MICREF	[BLT-IN ZOOM MIC]
	LEVEL]

Troubleshooting

109

Contents

Enjoying with Your Camcorder http://www.sony.net Printed in China © 2008 Sony Corporation WARNING To reduce fire or shock hazard, do not expose the unit to rain or moisture CAUTION FOR CUSTOMERS IN EUROPE ATTENTION Applicable Accessory: Remote Commander (DCR-DVD310E/DVD410E/DVD710E/DVD810E) Notice for the customers in the countries applying EU Directives For customers in the U.S.A If you have any questions about this product, you may call: Sony Customer Information Center 1-800-222-SONY(7669) Read this before operating your camcorder (Continued) Note –Reorient or relocate the receiving antenna –Increase the separation between the equipment and receiver –Consult the dealer or an experienced radio/TV technician for help Types of “Memory Stick” you can use in your camcorder •See page 33 for the recordable time of a “Memory Stick PRO Duo.” “Memory Stick PRO Duo” and “Memory Stick Using the camcorder •Do not hold the camcorder by the following parts On recording About language setting About disposal/transfer (DCR- DVD410E/DVD810E) About the Carl Zeiss lens About this manual •Discs in this manual refers to 8cm DVD discs In this manual, the internal memory About the marks used in this manual Read this before operating your camcorder Table of Contents Subject examples and solutions Enjoy using various “Media” Recording additional movies after finalizing Finding the right disc (DISC SELECT GUIDE) Repairing the image database file Shooting Flowers in close-up A child on the stage under a spot light Focusing on the Enjoying with Your Camcorder Selecting media Camcorder Your with Enjoying Dubbing from one type of media to another bNotes Recording format for DVD-RW In this manual, VIDEO mode is indicated as and VR mode as In VIDEO mode, only the most recent movie can be deleted A finalized disc can be played back in DVD devices that support VR mode Disc features Recording time of movies Figures in ( ) are the minimum recording time Media type (HQ) (high quality) 6M (SP) (standard quality) Do you want to delete or edit images on your camcorder Yes the disc xDubbing movies to other devices (p. 62) xEditing on a computer (p. 97) xViewing images on a TV (p. 48) xPlaying the disc on other devices (p. 70) The features of a finalized disc depend on disc type Playback compatibility “HOME MENU” - the starting point for operations with your camcorder (HELP) Displays a description of the item (p. 17) Category BCategories and items of the HOME MENU Using the HOME MENU To hide the HOME MENU screen HOME MENU - HELP “HOME” and “OPTION” - Taking advantage of two types of menus (Continued) 3 Touch the item you want to know the content To deactivate the HELP Using the OPTION MENU Getting Started The number in the parentheses indicates the number of that item supplied Started Getting POWER switch DC IN jack CHG (charge) lamp Jack cover AC Adaptor To remove the battery pack 1Turn the POWER switch to OFF (CHG) 2Slide the BATT (battery) release lever (1) and remove the battery pack (2) BATT (battery) release lever To use a power source from a wall outlet (wall socket) Step 2: Charging the battery pack (Continued) When recording on a disc Playing time When playing a disc *When the LCD backlight is on • See page 28 for selecting the media On the battery pack •Before changing the battery pack, turn the Touch the button on the LCD screen (Movie): To record movies (Movie): (Still): To record still images (Still): Changing the language setting [ LANGUAGE SET], then select the desired language Opening the lens cover Slide the LENS COVER switch to OPEN After recording, set the LENS COVER switch to CLOSE to close the lens cover Adjusting the LCD panel 190 degrees to the camcorder Fastening the grip belt You can set the media to be used for movies and still images separately DCR-DVD110E/DVD115E/DVD310E/DVD610E/DVD710E Internal memory Movie Selecting media for movies Selecting media for still images (DCR-DVD410E/DVD810E) 1 Touch (HOME) t (MANAGE MEDIA) t [PHOTO To confirm the selected media Inserting a disc When you select [DISC] in “Step 5,” a new 8cm DVD-RW,DVD+RW, DVD-R,or DVD+R DL is required (p. 12) 1 Check that the power of your camcorder is on 2 Slide the disc cover OPEN switch in the direction of the arrow (OPEN l) 5 Touch the option that is right for you on the screen xDVD-RW Select the recording format, [VIDEO] or [VR] (p. 12), then touch xDVD+RW Select the aspect ratio of the movie Step 6: Inserting a disc or a “Memory Stick PRO Duo” (Continued) Inserting a “Memory Stick PRO Duo” 1 Open the LCD panel 2 Insert the “Memory Stick PRO Duo.” 1Open the Memory Stick Duo cover in the direction of the arrow To remove the “Memory Stick PRO Duo” Recording time of movies on a “Memory Stick PRO Duo” Figures in ( ) are minimum recording time Recording/Playback Still Images Movies 1 Turn the POWER switch G until the (Movie) Playing back recorded movies/still images 1 Turn the POWER switch G to turn on your camcorder 2 Press (VIEW IMAGES) I (or D) Recording/Playback 3 Start playback Recording and playing back with ease (Easy Handycam operation) (Continued) Still images: Touch the tab and the still image to be played back To cancel Easy Handycam operation Press EASY A again. disappears from the screen Menu settings during Easy Handycam operation Invalid buttons during Easy Handycam operation To view movies on a disc on other devices (Finalize) The images are recorded on the media selected on the media setting (p. 28) PHOTO F (p. 26) (HOME) E START/STOP B Still Images 1 Turn the POWER switch A until the (Movie) lamp lights up 2 Press START/STOP B (or C) To stop recording, press START/STOP again Recording (Continued) Zooming You can zoom in up to the magnifications shown in the following table (optical zoom) DCR-DVD110E/DVD115E QUICK ON l Page In the default setting, images in the internal memory are played Power zoom lever F (VIEW IMAGES) C (VIEW IMAGES) B 1 Turn the POWER switch A to turn on your camcorder Playback (Continued) Touch the tab and the movie to be played back Touch the tab and the still image to be played back To adjust the sound volume of movies While playing back movies, touch (OPTION) t tab t [VOLUME] then adjust the volume with Searching for scenes with pinpoint accuracy (Film Roll Index) Searching for desired images by date (Date Index) You can efficiently search for desired images by date 2 To search for movies, touch the tab. To search for still images, touch the tab 1Play back the still image you want to magnify 2Magnify the still image with T (Telephoto) The screen is framed 4Adjust the magnification with W (Wide angle)/T (Telephoto) To cancel, touch Device without Device with S VIDEO jack S VIDEO VIDEO When your TV is monaural (When your TV has only one audio input jack) If your TV/VCR has a 21-pinadaptor (EUROCONNECTOR) Use a 21-pinadaptor (optional) to view playback images TV/VCR Editing (OTHERS) category Item list DELETE You can delete images on the media (p. 51) Deleting movies 1 Touch (HOME) t (OTHERS) t [DELETE] 2 Touch [DELETE] 3 Touch [DELETE] 4 Touch the movie to be deleted Deleting images (Continued) To delete the most recently recorded movie 1In step 3, touch [ LAST SCENE DEL] 2Touch t [YES] 3When [Completed.] appears, touch To delete all the still images recorded on the same day at one time 1In step 3, touch [DELETE by date] 2Touch /to select the recording date of the desired still images, then touch The still images recorded on the selected date are displayed on the screen b Notes Touch the movie that you want to play back and capture an image from The selected movie is played back 3 Touch to pause at the point where you want to capture The movie pauses Dubbing movies (DCR- DVD410E/DVD610E/DVD710E/ DVD810E) DCR-t (OTHERS) t [MOVIE DUB] Or, press DUBBING on your camcorder (DCR-DVD410E/DVD810E) The [MOVIE DUB] screen appears Dubbing/copying images to media within your camcorder (Continued) To dub all the movies recorded on the same day at one time 1In step 3, touch [DUB by date] 2Touch /to select the recording date of the desired movies, then touch To dub all movies in a Playlist (p. 59) 1 Touch (HOME) t (OTHERS) t [PHOTO COPY] The [PHOTO COPY] screen appears 2 Touch [COPY by select] 3 Touch the still image to be copied 4 Touch t [YES] 1 Touch (HOME) t (OTHERS) t [EDIT] 2 Touch [DIVIDE] 3 Touch the movie that you want to divide 4 Touch at the point where you want to divide Select beforehand the media to use to create, play, or edit a Playlist (p. 28) (OTHERS) t [PLAYLIST EDIT] 2 Touch [ ADD] 3 Touch the movie to be added to the Playlist Creating the Playlist (Continued) Playing the Playlist Select beforehand the media to use to create, play or edit a Playlist (p. 28) 1 Touch (HOME) t (VIEW IMAGES) t [PLAYLIST] The movies in the Playlist screen appear To change the order within the Playlist To divide a movie in the Playlist 2Touch [MOVE] 3Select the movie that you want to move 4Touch Connecting a device with the A/V connecting cable : Video/Signal flow AA/V connecting cable (supplied) Connect to the input jack of the other device BA/V connecting cable with S VIDEO (optional) 1 Turn on your camcorder 2 Select the media which contains the movie you want to dub (p. 28) 3 Press (VIEW IMAGES) Set [TV TYPE] according to the display device (p. 48) 4 Insert the recording media in the recording device Dubbing movies to VCR or DVD/ HDD recorders (Continued) The [USB SELECT] screen appears on the screen 3 Touch media which contains the movie to be dubbed 4 Start recording on the connected device 5 When dubbing is finished, touch [END] t [YES] and disconnect the USB cable 4 Touch the still image to be printed 5 Touch(OPTION), set the following options, then touch [DATE/TIME]: Select [DATE], [DAY&TIME], or [OFF] (no date/time printed) [SIZE]: Select the paper size If you do not change the setting, go to step REPAIR IMG.DB F MOVIE MEDIA SET PHOTO MEDIA SET (DCR-DVD410E/DVD810E) FINALIZE MEDIA INFO Finalizing is required depending on the type of disc •DVD-RW/DVD-R/DVD+RDL: Finalizing is required •DVD+RW: Finalizing is not required, except in the following cases: except in the following cases Operation flow To add movies to a finalized disc (p.74) Movies cannot be added Unfinalize the disc Movies can be added as usual Make a new recording Finalizing a disc 2 Turn on your camcorder 3 Insert the disc to be finalized 4 Touch (HOME) t (MANAGE MEDIA) t During Easy Handycam operation •You cannot create a DVD menu for a DVD-RW(VR mode) Playing a disc on other devices •Do not use an 8 cm CD adaptor with an 8 cm DVD as it may cause a malfunction If you have created a DVD menu The volume label of the disc The date when the disc was first used is recorded <e.g When the disc was first used at 0:00 am on January 1st 2008: 2008_01_01_00H00M_AM Formatting the internal memory (DCR-DVD410E/DVD810E)or “Memory Stick PRO Duo” 4 Touch (HOME) t (MANAGE MEDIA) t [MEDIA FORMAT] t [INT. MEMORY] (DCR-DVD410E/DVD810E)or [MEMORY STICK] Formatting the disc ADVD-R/DVD+RDL cannot be formatted. Replace it with a new disc 3 Insert the disc to be formatted into your camcorder FORMAT] t [DISC] 5 Touch [YES] When using a DVD-RW(VIDEO mode) (Unfinalizing) 3 Insert the finalized disc into your camcorder [UNFINALIZE] When using a DVD+RW 2 Turn the POWER switch to turn (MANAGE MEDIA) t [DISC SELECT GUIDE] 2 Touch the option that is right for you on the screen (MANAGE MEDIA) t [REPAIR IMG.DB F.] t [INT MEMORY] (DCR-DVD410E/DVD810E) or [MEMORY STICK] 2 Touch [YES] Your camcorder will check the image database file When mismatching is not found, touch to finish the operation 3 Touch (HOME) t (MANAGE MEDIA) t [MEDIA FORMAT] t [INT. MEMORY] 4 Press and hold the . (BACK LIGHT) button down (p. 129) The [EMPTY] screen appears Customizing Your Camcorder 1 Turn on your camcorder, then press (HOME) 2 Touch (SETTINGS) 3 Touch the desired setup item If the item is not on the screen, touch /to change the page List of the (SETTINGS) category items MOVIE SETTINGS (p. 80) SOUND/DISP SET*4 (p. 86) CLOCK/ LANG (p. 88) GENERAL SET (p. 88) (Items for recording movies) Touch 1, then If the item is not on the screen, touch / to change the page How to set (HOME MENU) t page 78 (OPTION MENU) t page DIGITAL ZOOM STEADYSHOT BOFF Up to 40 ⋅ zoom is performed optically 80× MOVIE SETTINGS (Continued) SUB-TDATE Also refer to the instruction manual of the playback device INDEX SET Face icons and their meanings Number of still images recordable on the internal memory (DCR-DVD410E/DVD810E) Number of still images recordable on a “Memory Stick PRO Duo” (approx.) FILE NO. (File number) BSERIES RESET PHOTO SETTINGS (Continued) REDEYE REDUC (Redeye reduction) (DCR-DVD310E/DVD410E/DVD710E/ DVD810E) (Items to customize the display) DATA CODE Data code is not displayed Still image SteadyShot off DISPLAY BZOOM LINK 6IMAGES (Items to adjust sound and the screen) VOLUME Touch /to adjust the volume (p. 45) BEEP A melody sounds when you start/stop recording, or operate the touch panel (Items for when connecting other devices) (HOME MENU) t page TV TYPE DISP OUTPUT B LCD PANEL (Items to set clock and language) CLOCK SET AREA SET You can adjust a time difference without stopping the clock SUMMERTIME A.SHUT OFF (Auto shut off) B5min NEVER The camcorder is not automatically turned off QUICK ON STBY 1 While using your camcorder, touch (OPTION) on the screen Tab 2 Touch the desired item 3 Change the setting, then touch If you cannot find the desired item, touch another tab to change the page Recording items on the OPTION MENU tab FOCUS SPOT FOCUS TELE MACRO Items you can set only on the OPTION MENU will be described below FOCUS 1Touch [MANUAL]. 9 appears 2Touch (focusing on close subjects) 3Touch EXPOSURE 1Touch [MANUAL] appears 2 Adjust the exposure by touching 3 Touch Functions set in the OPTION MENU (Continued) LANDSCAPE* () PORTRAIT () SPOTLIGHT** () SPORTS** (Sports lesson) ( ) •When you select [ONE PUSH], keep framing white object while is flashing quickly •flashes slowly if [ONE PUSH] could not be set •When [ONE PUSH] was selected, if keeps flashing after touching , set [WHITE BAL.] to [AUTO] D.EFFECT (Digital effect) To cancel [D.EFFECT], touch [OFF] PICT.EFFECT (Picture effect) You can add special effects to an image during recording. appears Does not use [PICT.EFFECT] setting Performing with Your Computer xImporting images taken with your camcorder to a computer xViewing imported images on a computer xCreating a DVD xCopying a disc What you can do with Windows computer (Continued) xInstallation procedure before connecting your camcorder to the computer Contents to be installed and procedures may differ depending on your OS 1Confirm that your camcorder is not connected to the computer qa Restart the computer if required to complete the installation qs Remove the CD-ROMfrom the disc drive of your computer xOperating the Picture Motion Browser xConnecting your camcorder to a computer To connect your camcorder to a computer, follow the steps below 6Disconnect the USB cable from the camcorder and the computer Troubleshooting Overall operations/Easy Handycam operation/Remote Commander The power does not turn on The camcorder does not operate even when the power is set to on Buttons do not work Troubleshooting (Continued) Your camcorder vibrates A vibration is felt in your hand or a faint sound is heard during operation Your camcorder gets warm Batteries/Power sources The CHG (charge) lamp does not light while the battery pack is being charged •Turn the POWER switch to OFF (CHG) (p. 20) •Attach the battery pack to the camcorder correctly (p. 20) •Connect the power cord (mains lead) to the wall outlet (wall socket) properly •The battery charge is completed (p. 20) Images recorded on a disc cannot be deleted You cannot operate functions using the “Memory Stick PRO Duo.” You cannot delete images on the “Memory Stick PRO Duo.” The data file name is not indicated correctly or flashes Recording The imaging field looks different The recording stops The movie aspect ratio (16:9/4:3) cannot be changed •You cannot change the movie aspect ratio in the following cases The auto focus does not function A vertical white line appears on an image taken in bright light Black bands appear when you record a TV screen or computer screen [S. NIGHTSHOT PLS] cannot be operated [COLOR SLOW SHTR] does not operate correctly You cannot adjust [LCD BL LEVEL] •Sound is not output when the LCD screen is closed. Open the LCD screen When you record sound with [MICREF LEVEL] set to [LOW] Playing back a disc on other devices You cannot play back the disc, or the disc is not recognized •Clean the disc using a soft cloth (p. 118) Movies cannot be added in the Playlist Movies cannot be divided Images cannot be deleted Unable to capture a still image from a movie Unable to finalize Connecting to a computer You cannot install “Picture Motion Browser.” “Picture Motion Browser” does not work correctly Your camcorder is not recognized by the computer Functions that cannot be used simultaneously Self-diagnosisdisplay/Warning indicators C:(or E:) ss:ss (Self-diagnosisdisplay) C:04:ss C:13:ss C:32:ss E(Battery level warning) (High temperature warning) Slow flashing Fast flashing (Warning indicator pertaining to “Memory Stick PRO Duo”) (Warning indicators pertaining to “Memory Stick PRO Duo” formatting) Warning indicators and messages (Continued) Description of warning messages If messages appear on the screen, follow the instructions xMedia Internal memory format error •The image database file is damaged. Touch [YES] to repair x PictBridge compliant printer Not connected to PictBridge compatible printer Cannot print. Check the printer x Others Additional Information Power supply On TV color systems Setting to the local time World time difference Time-zone Area setting differences AImage database files BMovie files (MPEG2 files) The folder name goes up: [101PNV01] t [102PNV01] CStill image files (JPEG files) The folder name goes up: [101MSDCF] t [102MSDCF] About the disc See page 12 for the details of discs which you can use with your camcorder Notes on use Use of double-sideddiscs Double-sideddiscs allow you to record both sides of a disc Maintenance and precautions (Continued) Care and storage of the discs •Clean the disc with a soft cloth •Do not expose the disc to direct sunlight or leave it in a humid place •When you carry or store the disc, put it in its case •Do not use or keep the “Memory Stick PRO Duo” in the following locations: –Places under direct sunlight –Places with extremely high humidity or subject to corrosive gases xOn the Memory Stick Duo adaptor xOn a “Memory Stick PRO Duo” To charge the battery pack To use the battery pack effectively About the remaining battery time indicator About storage of the battery pack About battery life About handling of your camcorder On use and care –Near AM receivers and video equipment. Noise may occur •Keep metal contacts clean Keep the Remote Commander and xHow to prevent moisture condensation LCD screen xTo clean the LCD screen xOn adjustment of the touch panel (CALIBRATION) On the pickup lens About care and storage of the lens Cleaning inside the viewfinder Remove any dust from inside the viewfinder by following the steps below 1Pull out the viewfinder On charging the pre-installedrechargeable battery 3 months xProcedures System Specifications (Continued) 6lx (lux) (AUTO SLW SHUTTR ON, Shutter speed 1/25 second) 0lx (lux) (during NightShot plus function) 8lx (lux) (AUTO SLW SHUTTR ON, Shutter speed 1/25 second) •Manufactured under license from Dolby Laboratories AC Adaptor AC-L200/L200B AC 100 V - 240 V, 50/60 Hz 0.35A - 0.18 A 18 W DC 8.4 V Notes on the License On GNU GPL/LGPL applied software Reference Quick Identifying parts and controls (Continued) APOWER switch (24) BViewfinder (26) CCHG (charge) lamp (20) D(Movie)/(Still) mode lamps (24) BDisc cover (30) CHook for a shoulder belt Attach a shoulder belt (optional) DGrip belt (27) EDisc cover OPEN switch and ACCESS lamp (30) Remote Commander (DCR-DVD310E/DVD410E/DVD710E/DVD810E) Insulation sheet ADATA CODE button (84) BPHOTO button (34, 39) CSCAN/SLOW buttons (35, 44) Recording movies Recording still images Viewing movies Viewing still images Indicators displayed during recording/playback (Continued) Indicators when you made changes Upper left MICREF LEVEL low (96) WIDE SELECT (80) x5.1ch surround sound xDolby Digital xDolby Digital 5.1 Creator xJPEG xMPEG Page LAST SCENE DEL (delete) LCD BL LEVEL (LCD back light level) MANAGE MEDIA category “Memory Stick PRO Duo” Index (Continued)