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Five-digit display Cause and/or Corrective Actions
• You are using a battery pack that is not an “InfoLITHIUM”
battery pack.
cUse an “InfoLITHIUM” battery pack. (p. 118)
• Moisture condensation has occurred.
cRemove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 123)
• The video heads are dirty.
cClean the heads using the Sony V8-25CLD cleaning cassette
(optional). (p. 124)
• A malfunction other than the above that you can service has
occurred.
cRemove the cassette and insert it again, then operate your
camcorder.
cDisconnect the mains lead of the AC power adaptor or
remove the battery pack. After reconnecting the power
source, operate your camcorder.
• A malfunction that you cannot service has occurred.
cContact your Sony dealer or local authorized Sony service
facility and inform them of the 5-digit code. (example:
E:61:10)
If you are unable to rectify the problem even if you try corrective actions a few times, contact your
Sony dealer or local authorized Sony service facility.
Your camcorder has a self-diagnosis display function.
This function displays the current condition of your
camcorder as a 5-digit code (a combination of a letter
and figures) on the LCD screen, in the viewfinder or
in the display window.
If a 5-digit code is displayed, check the following
code chart. The last 2 digits (indicated by ss) will
differ depending on the state of your camcorder.
C:21:ss
LCD screen, viewfinder or
display window
Self-diagnosis display
•C:ss:ss
You can service your camcorder
yourself.
•E:ss:ss
Contact your Sony dealer or local
authorized Sony service facility.
E:61:ss
E:62:ss
C:31:ss
C:32:ss
C:04:ss
C:22:ss
English
Self-diagnosis display
C:21:00