Troubleshooting

If you experience trouble with your camera, first check the following items. Should your camera still not operate properly after you have made these checks, consult your Sony dealer or local authorized Sony service facility. If code displays (C:ss:ss) appear on the LCD screen, the self-diagnosis display function is working (page 64).

Symptom

Cause and/or Solution

 

 

Your camera does not

You are not using an “InfoLITHIUM” battery pack.

 

 

work.

tUse an “InfoLITHIUM” battery pack (page 8).

 

 

 

The battery level is low (the Eindicator appears

 

 

 

on the LCD screen).

 

 

 

tCharge the battery pack (page 9).

 

 

 

The AC power adaptor is not connected securely.

 

 

 

tConnect it firmly to the DC IN jack of your

 

 

 

camera and a wall outlet (mains) (page 11).

 

 

 

The built-in microcomputer is not working

 

 

 

properly.

 

 

 

tDisconnect and then reconnect all power

 

 

 

sources after one minute. Then turn the power

 

 

 

on by sliding the POWER switch and check that

 

 

 

the camera works properly.

 

 

 

 

 

 

 

 

Your camera cannot

You cannot record images while the flash is

 

 

record images.

charging.

 

 

 

The MODE selector is set to PLAY.

 

Additional

 

tInsert a “Memory Stick” (page 14).

 

 

tSet it to MOVIE or STILL (pages 15, 21).

 

 

 

No “Memory Stick” has been inserted into your

 

 

 

camera.

 

information

 

you shoot a subject that is about 4 to 19 3/4 inches

 

 

The write-protect tab on the “Memory Stick” is set

 

 

 

to LOCK.

 

 

 

tSet it to the recording position.

 

 

The picture is out of focus.

Your camera is not in macro recording mode when

 

 

 

(10 to 50 cm) away from the lens.

 

 

 

tSet the macro recording mode (page 43).

 

 

 

tPress the zoom button to set to the W side.

 

 

 

 

 

 

The resizing function does

You cannot resize moving images, text images and

 

 

not work.

Clip Motion images.

 

 

 

 

 

 

You cannot display a print

You cannot display print marks on moving images,

 

 

mark.

text images and Clip Motion images.

 

 

 

 

 

 

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