Troubleshooting

If you experience trouble with your camera, first check the following items. Should your camera still not operate properly after you have made these checks, press the reset button located on the bottom. (If you press the reset button, the date and time setting is cleared.) Should your camera still not operate properly, consult your Sony dealer or local authorized Sony service facility. If code displays (C:ss:ss) appear on the LCD screen, the self-diagnosis display function is working (page 79).

Symptom

Cause and/or Solution

 

 

 

 

The power is not turned on

t Press and hold down the POWER button for

if you press the POWER

approximately one second.

button.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your camera does not

• The battery level is low (the E indicator appears

work.

on the LCD screen).

 

 

 

 

 

 

 

t Replace the alkaline batteries or charge the

 

battery pack (pages 10, 12).

 

• The AC power adaptor is not connected securely.

 

t Connect it firmly to the DC IN jack of your

 

camera and a wall outlet (mains) (pages 12, 14).

 

• The built-in microcomputer is not working

 

properly.

 

 

 

 

 

 

 

 

t Disconnect and then reconnect all power

 

sources after one minute. Then turn the power

 

on and check that the camera works properly.

 

Press the reset button located on the bottom

 

using a sharp-pointed object.

 

 

 

 

 

 

 

Your camera cannot

• The lens cover is closed.

 

 

 

 

record images.

t Open the lens cover.

 

 

 

 

 

• You cannot record images while charging the flash.

 

• The mode dial is set to

 

 

 

or SET UP.

 

t Set it to

,

or

 

 

 

 

(pages 19, 25).

 

 

 

 

 

• No “Memory Stick” has been inserted into your

 

camera.

 

 

 

 

 

 

 

 

t Insert a “Memory Stick” (page 17).

 

• The write-protect tab on the “Memory Stick” is set

 

to LOCK.

 

 

 

 

 

 

 

 

t Set it to the recording position.

information Additional

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