Symptom | Cause and/or Solution |
Vertical streaks appear | • The smear phenomenon is happening. |
when you are shooting a | t This is not a malfunction. |
very bright subject. |
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The battery life is short. • You are recording/playing back images under extremely cold temperatures.
•The battery pack is not charged enough. t Charge the battery pack fully.
•Alkaline batteries or the battery pack is dead. t Replace the battery (page 10).
•You are not using the recommended batteries. t Use the recommended batteries (pages 10, 85).
The battery remaining | • You have used the camera for a long time in an | ||||||||
indicator is incorrect. | extremely hot or an extremely cold location. | ||||||||
Or sufficient battery | • The battery pack is dead. |
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remaining indicator is | t Replace the battery pack with a new one | ||||||||
displayed but the power | |||||||||
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runs out soon. (when |
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• The battery pack is discharged. |
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using the “InfoLITHIUM” |
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t Install a charged battery pack (pages 10, 12). | |||||||||
battery pack) | |||||||||
| • A deviation has occurred in the remaining battery | ||||||||
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| t Fully charge the battery pack (page 12). | ||||||||
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You cannot charge the | • The camera is turned on. |
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battery pack. | t Turn the camera off (page 12). |
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The /CHG lamp flashes | • The battery pack is not installed correctly. | ||||||||
during charging the | t Install the battery pack correctly (page 10). | ||||||||
battery pack. | • The battery pack has malfunctioned. |
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| t Contact your Sony dealer or local authorized | ||||||||
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Digital zoom does not | • The digital zoom cannot be used when recording a | ||||||||
function. | moving image with [MOVING IMAGE] set to | ||||||||
| [MPEG MOVIE], or the LCD screen is OFF. | ||||||||
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Your camera cannot play | • The mode dial is set to | , |
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back images. | t Set it to | (pages 27, 28). |
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The image is interfered by • You are playing back the file directly from the | |||||||||
noise when you play back | “Memory Stick.” |
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an image on a personal | t Copy the file to the hard disk of the personal | ||||||||
computer. | computer and then play back the file from the | ||||||||
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The image cannot be | t Consult the personal computer or software | ||||||||
played back on a personal | manufacturer. |
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computer. |
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information Additional
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