Symptom | Cause | Solution |
You cannot copy images. | • The camera is not correctly connected to your | p Connect the camera and your computer correctly (page 82). |
| computer. |
|
| • The copy procedure differs depending on your | p Follow the copy procedure for your OS (pages 83, 84, 88). |
| OS. | p If you are using the “ImageMixer Ver. 1.5 for Sony” software, |
| — | click on HELP. |
|
| p If you are using the “Image Transfer” software, see page 83. |
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|
After making a USB | — | p Select [Launch Image Transfer automatically when the camera, |
connection, “Image |
| etc., is connected.] at [Basic] setting (page 84). |
Transfer” does not | — | p Make a USB connection when the computer is turned on |
automatically start. |
| |
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|
The image cannot be | — | p If you are using the “ImageMixer Ver. 1.5 for Sony” software, |
played back on a |
| click on HELP. |
computer. | — | p Consult the computer or software manufacturer. |
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|
|
The image and sound are | • You are playing back the movie directly from | p Copy the movie to the hard disk of the computer and then play |
affected by noise when | the “Memory Stick.” | the movie file back from the hard disk (pages 83, 88). |
you play back a movie on |
|
|
a computer. |
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|
You cannot print an | — | p Check the printer settings. |
image. |
| p If you are using the “ImageMixer Ver. 1.5 for Sony” software, |
|
| click on HELP. |
|
|
|
The error message | — | p Set the display mode of your computer as follows: |
appears when loading the |
| For Windows, 800 × 600 dots or more, high color |
supplied |
| 65 000 colors) or more. |
|
| For Macintosh, 800 × 600 dots or more, 32 000 colors or more. |
|
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|
“Memory Stick”
Symptom | Cause | Solution |
You cannot insert a | • You are inserting it backwards. | p Insert it from the right side (page 23). |
“Memory Stick.” |
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You cannot record on a | • The | p Set it to the recording position (page 109). |
“Memory Stick.” | is set to the LOCK position. |
|
| • The “Memory Stick” is full. | p Delete unnecessary images (pages 40, 74). |
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