Troubleshooting

If you experience trouble with your camera, first check the following items. Should your camera still not operate properly after you have made these checks, consult your Sony dealer or local authorized Sony service facility. If code displays (C:ss:ss) appear on the LCD screen, the self-diagnosis display function is working (page 62).

Symptom

Cause and/or Solution

 

 

Your camera does not

• You are not using an “InfoLITHIUM” battery pack.

 

 

work.

tUse an “InfoLITHIUM” battery pack (page 8).

 

 

 

• The battery level is low (the Eindicator appears

 

 

 

on the LCD screen).

 

 

 

tCharge the battery pack (page 9).

 

 

 

• The AC power adaptor is not connected securely.

 

 

 

tConnect it firmly to the DC IN jack of your

 

 

 

camera and a wall outlet (mains) (page 12).

 

 

 

• The built-in microcomputer is not working

 

 

 

properly.

 

 

 

tDisconnect and then reconnect all power

 

 

 

sources after one minute. Then turn the power

 

 

 

on by sliding the POWER switch down and

 

 

 

check that the camera works properly.

 

 

 

 

 

 

 

 

Your camera cannot

• The MODE selector is set to PLAY.

 

 

record images.

tSet it to MOVIE or STILL (pages 16, 20).

 

 

 

• No “Memory Stick” has been inserted into your

 

Additional

 

to LOCK.

 

 

camera.

 

 

 

tInsert a “Memory Stick” (page 15).

 

 

 

• The write-protect tab on the “Memory Stick” is set

 

information

 

tSet the macro recording mode (page 41).

 

 

tSet it to the recording position.

 

 

The picture is out of focus.

• Your camera is not in macro recording mode when

 

 

 

you shoot a subject that is about 1 3/16 to

 

 

 

9 7/8 inches (3 to 25 cm) away from the lens.

 

 

 

tPress the zoom button to set to the W side.

 

 

 

 

 

 

The resizing function does

• You cannot resize moving images and text images.

 

 

not work.

 

 

 

 

 

 

 

You cannot display a print

• You cannot display print marks on moving images

 

 

mark.

and text images.

 

 

 

 

 

 

The picture is noisy.

• Your camera is placed near a TV or other

 

 

 

equipment that uses strong magnets.

 

 

 

tMove your camera away from the TV, etc.

 

 

 

 

 

 

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