Self-diagnosis display

Your camera has a self-diagnosis display. This function displays the camera condition on the LCD screen with a combination of a letter and four digits of numbers. If this occurs, check the following code chart. The code informs you of the camera’s current condition. The last two digits (indicated by ss) will differ depending on the state of the camera.

 

Self-diagnosis display

 

• C:ss:ss

 

You can reverse the camera

 

malfunction yourself.

 

• E:ss: ss

 

Contact your Sony dealer or local

 

authorized Sony service facility.

 

 

First three digits

Cause and/or Corrective Action

C:32:ss

• There is trouble with your camera’s hardware.

 

tTurn the power off and on again.

 

 

C:13:ss

• An unformatted “Memory Stick” is inserted.

 

tFormat the “Memory Stick” (page 32).

 

• The inserted “Memory Stick” cannot be used with

 

your camera, or is damaged.

 

tInsert a new “Memory Stick” (page 15).

 

 

E:61:ss

• A camera malfunction that you cannot reverse has

E:91:ss

occurred.

 

tContact your Sony dealer or local authorized

 

Sony service facility and inform them of the 5-

 

digit service code. (example: E:61:10)

 

 

If you are unable to solve the problem even after trying the corrective actions a few times, contact your Sony dealer or local authorized Sony service facility.

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