Symptom

Cause and/or Solution

Your personal computer

The battery level is low.

does not recognize your

t Use the AC power adaptor (page 14).

camera.

The camera is turned off.

 

 

t Turn on the camera.

 

The USB cable is not connected firmly.

 

t Disconnect the USB cable, and connect it again

 

firmly. Make sure that “USB MODE” is

 

displayed on the LCD screen (pages 33, 35).

 

The USB connectors on your personal computer are

 

connected to other equipment besides the keyboard,

 

the mouse, and your camera.

 

t Disconnect the USB cables except for the ones

 

connected to the keyboard, the mouse, and your

 

camera.

 

The USB driver is not installed.

 

t Install the USB driver (page 33).

 

[USB CONNECT] is set to [PTP] in the setup settings.

 

t Set it to [NORMAL] (page 81).

 

Since the camera is connected to a computer with

 

the USB cable before installing the USB driver, the

 

drive is not recognized by the computer.

 

t Delete the drive which is not recognized, then

 

install the USB driver. For details, see the

 

procedure on page 93.

 

 

No function works though

t Remove the battery pack, then install it again

the power is on.

after about one minute. If the function still do

 

not work, press the reset button located on the

 

bottom using a sharp-pointed object. (If you

 

press the reset button, the date and time setting

 

is cleared.)

 

 

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